Investing in an SMB firewall is a proactive step that bolsters the overall security posture of growing businesses, minimizing the risks associated with cyberthreats and ensuring business continuity.

Here are our top recommendations for best firewalls for small and medium business networks:

• Perimeter 81: Best overall firewall for small and medium businesses
• SonicWall TZ: Best for advanced security and operational simplicity
• Palo Alto Networks: Best for complete visibility and control
• pfSense: Best free, open source firewall
• Sophos XGS: Best for flexible deployment and protection
• Cisco Meraki MX: Best for remote work
• Fortinet FortiGate: Best for hybrid cloud environments
• Zscaler Cloud Firewall: Best for multi-cloud environments

Top SMB firewall software comparison

The comparison table below shows the key differences between SMB firewalls. It gives a summary of the type of firewall product, the available firewall appliance selection, features, and pricing transparency to help you choose the best firewall for small business enterprises:

Perimeter 81

Best overall firewall for small and medium businesses

Overall rating: 4.75/5

• Cost: 4.25/5
• Core features: 5/5
• Customer support: 4/5
• Integrations: 4.5/5
• Ease of use: 5/5

Perimeter 81’s Firewall as a Service (FWaaS) delivers advanced security features, such as multi-factor authentication (MFA), single sign-on (SSO) integration, strong encryption, automatic Wi-Fi protection, and malware protection. It also works seamlessly with various cloud IaaS environments, on-premises firewalls, routers, or SD-WAN devices, making it a flexible and adaptable solution for businesses of all sizes.

As a cloud-based solution, Perimeter 81 FWaaS eliminates the need for physical hardware, reducing costs and easing deployment. It is also scalable, allowing businesses to adjust their security measures as they grow. The solution is manageable from anywhere, at any time, promoting convenience and flexibility.

Recent product development:

Check Point Software Technologies acquired Perimeter 81 in August 2023. Check Point will integrate Perimeter 81’s capabilities into its Infinity architecture for a unified security solution across the network, cloud, and remote users. Perimeter 81 is ideally positioned to enhance Check Point’s secure SASE solution.

Why we picked Perimeter 81

Perimeter 81 emerged as our best overall firewall for small business enterprises and medium organizations because it has a comprehensive feature set, wide variety of integrations, and reliable customer support. On top of that, it offers flexible pricing options and is fairly easy to set up and manage.

Its simple user interface (UI) promotes a seamless experience even for non-technical users to navigate and perform tasks, like creating, managing, and securing custom networks that span across multiple regions. Its ability to integrate with major identity providers and support for various VPN protocols make it a versatile solution that can cater to a wide range of business needs.

Pros and cons

Pricing

Perimeter 81 offers the following pricing plans for its FWaaS. It is one of the few vendors who displays pricing information on their page.

• Premium: $12 per user per month (minimum of 10 users).
• Premium Plus: $16 per user per month (minimum of 20 users).
• Enterprise: Contact sales.

Features

• Firewall as a Service (FWaaS).
• Zero trust network access (ZTNA).
• Traffic filtering rules.
• Encrypted tunneling.
• Malware protection.
• Web filtering.
• Split tunneling.
• Agentless access.
• Multi-factor authentication (2FA/MFA).
• Bank-level AES-256 encryption and individual user-to-app SSL connections.
• Automatic Wi-Fi protection.
• DNS filtering.
• Device posture check.
• Monitoring dashboard.
• Site-to-site interconnectivity.
• Ensures zero trust access across iOS and Android devices as well as PC, Linux, and Mac desktops.
• Granular control allows you to Segment Layer 3 and 4 access based on user or group identity, using network policy rules.

SonicWall TZ

Best for advanced security and operational simplicity

Overall rating: 4/5

• Cost: 2.5/5
• Core features: 4.75/5
• Customer support: 3.5/5
• Integrations: 4/5
• Ease of use: 5/5

The SonicWall TZ series is a robust line of next-generation firewalls (NGFWs) providing a unique blend of sophisticated security features and operational simplicity. It has cutting-edge capabilities, such as Real-Time Deep Memory Inspection (RTDMI) technology, advanced firewall protection, and multilayer malware protection.

RTDMI proactively detects and blocks unknown mass-market malware in real-time. This, coupled with threat prevention and integrated security solutions, boosts protection against a wide array of threats. Its firewall security offers network management, anti-spam, and a real-time sandbox. Furthermore, its multilayer malware protection eradicates known, new, and updated ransomware variants, and can roll back endpoints to their prior clean state.

Despite its advanced features, the SonicWall TZ series gives importance to operational simplicity. Features like Zero-Touch Deployment streamline the installation and operation process, while the single-pane-of-glass management feature allows for centralized control of all firewall operations. In terms of design, SonicWall TZ  balances modern security and ease of use, making it a compelling choice for businesses seeking a reliable and manageable network security solution.

Recent product development:

SonicWall acquired Solutions Granted, Inc. (SGI), a top Managed Security Service Provider (MSSP), expanding its line of cybersecurity solutions. These combined solutions will leverage the latest in AI to provide a differentiated service.

Why we picked SonicWall TZ

We picked SonicWall TZ because of its user-centric design and around-the-clock protection against persistent cyberattacks. Its network firewall can defend your organization from malware, ransomware, viruses, intrusions, botnets, spyware, trojans, worms, and other malicious attacks.

Aside from that, SonicWall’s clear and intuitive UI can help you quickly understand the status of the firewall, potential security incidents, and other relevant information.

Pros and cons

Pricing

SonicWall doesn’t publish pricing information on their page. Get in touch with their sales department for more details.

Features

• Advanced threat prevention with deep memory inspection.
• Multi-core, parallel-processing hardware architecture.
• Secure SD-WAN.
• Integrated PoE/PoE+ support.
• SonicExpress App onboarding.
• Real-Time Deep Memory Inspection (RTDMI).
• Capture Advanced Threat Protection (ATP).
• Single-pane-of-glass management and reporting.
• SSL/TLS decryption and inspection.
• Application usage control across the network.
• Connect from virtually any operating system (OS).
• Detects and removes hidden threats over its VPN connection.
• Anti-malware.
• Application identification.
• Enhanced dashboard.
• Intrusion prevention.
• Content filtering.

Palo Alto Networks

Best for complete visibility and control

Overall rating: 3.75/5

• Cost: 2.5/5
• Core features: 5/5
• Customer support: 2/5
• Integrations: 4.5/5
• Ease of use: 2.5/5

Palo Alto Networks NGFW brings advanced threat prevention, URL filtering, and application visibility and control. One of its standout features is its use of machine learning (ML) capabilities to protect your organization against a vast majority of unknown file and web-based threats instantly. This NGFW adapts and provides real-time protection, offering a level of security that is hard to match.

Palo Alto Networks NGFWs leverage key technologies built into PAN‑OS natively, namely App‑ID, Content‑ID, Device-ID, and User‑ID, to give complete visibility and control of the applications across all users and devices in all locations all the time. Additionally, it can extend visibility to unmanaged IoT devices without the need to deploy additional sensors.

That said, it has an elaborate UI that could make it harder to perform configurations.

Recent product development:

Palo Alto added a feature in August 2023 to further expand its NGFW’s capabilities. Its newly enhanced Capacity Analyzer uses ML models to anticipate resource consumption nearing its maximum capacity and raise alerts in advance to flag potential capacity bottlenecks. This proactive approach makes sure that you receive early notifications about possible capacity constraints, so you can take preemptive action to safeguard your business operations.

Why we picked Palo Alto Networks NGFW

We selected Palo Alto Networks NGFW for its scalability and broad integration capabilities. These NGFWs are deployable in various environments, including on-premises and cloud platforms like AWS and Azure, letting SMBs grow and adapt their network security as their business needs change. Moreover, its integration with different third-party tools, like cloud platforms and third-party VPN clients delivers flexibility in securing your network.

Pros and cons

Pricing

Palo Alto Networks doesn’t offer pricing information on their website. To know more, contact their sales team.

Features

• Advanced threat detection.
• Complete visibility and control of the applications in use across all users and devices.
• Protects against unknown file and web-based threats instantly.
• Automated policy recommendations.
• IoT security.
• Threat prevention and DNS security.
• URL filtering.
• Data filtering.
• File blocking.
• WildFire malware analysis prevents zero-day exploits and malware.
• Built-in GlobalProtect VPN.
• User-ID and Device-ID.

pfSense

Best free, open source firewall

Overall rating: 4/5

• Cost: 5/5
• Core features: 3.75/5
• Customer support: 3.25/5
• Integrations: 3.5/5
• Ease of use: 3.5/5

pfSense, developed and maintained by Netgate, is a free, open-source firewall with a wide range of features, such as stateful packet inspection, IP/DNS-based filtering, anti-spoofing, captive portal guest network, time-based rules, and connection limits. It also comes with NAT mapping, policy-based routing, concurrent IPv4 and IPv6 support, and configurable static routing.

What sets pfSense apart from other SMB firewalls is its versatility and cost-effectiveness. You can deploy it with limited hardware resources, making it a low-cost solution for SMBs. In addition, its open-source nature allows for a high degree of customization, enabling it to support numerous use cases.

While pfSense’s UI is designed to be user-friendly, setting up and configuring the software requires a certain level of technical skills. This entails an understanding of networking concepts, firewall rules, and VPNs.

If you’re new to pfSense, there are many resources available to help you get started, including the official documentation, community forums, and several online tutorials. However, if you’re setting up a complex network or you’re not comfortable with these concepts, it might be a good idea to consult with a network professional to avoid security risks.

Recent product development:

Netgate continuously updates pfSense community edition, with the latest update just released recently. This update includes OpenSSL upgrade, introduces Kea DHCP as a feature you can opt into, and enhances SCTP support. Since 2008, Netgate has been the steward of pfSense and has provided resources for its development.

Why we picked pfSense

We selected pfSense because of its affordability and flexibility. Since it is free to use and modify, it could bring a significant advantage for SMBs operating on a tight budget. The solution is also customizable to meet the specific needs of different networks, from basic network security to complex protection. So, whether you’re looking for the best firewall for small business ventures or for startups with financial constraints, pfSense could be an ideal choice.

Pros and cons

Pricing

pfSense has free and paid versions. The pricing for paid plans are as follows:

• Premium: $129 per year
• (Cloud) pfSense on AWS: From $0.01/hr to $0.40/hr

Contact Netgate for additional details.

Features

• Stateful packet inspection.
• IP/DNS-based filtering blocks web traffic from entire countries.
• Built-in anti-spoofing capabilities.
• Captive portal guest network.
• Supports time-based rules.
• Allows you to set connection limits.
• NAT mapping (Inbound/Outbound).
• Policy-based routing.
• Concurrent IPv4 and IPv6 support.
• Configurable static routing.

Sophos XGS

Best for flexible deployment and protection

Overall rating: 4.25/5

• Cost: 3.75/5
• Core features: 5/5
• Customer support: 4.75/5
• Integrations: 4/5
• Ease of use: 2.5/5

The Sophos XGS Series firewall gives comprehensive protection for SMBs through deep learning technology for advanced threat prevention and synchronized security that integrates firewall and endpoint defense.

Additionally, Sophos XGS firewalls have built-in web and email protection, network visibility, and flexible deployment options. They also use a pioneering form of ML to detect known and unknown malware without relying on signatures. Together, these features can effectively defend against different cyberthreats, making Sophos firewalls a reliable solution for network security.

The UI design of Sophos XGS presents an all-in-one view of different security aspects, like system status, traffic insights, user and devices, active firewall rules, and alerts. This detailed design, although informative, may be overwhelming to some users.

Recent product development:

Sophos has incorporated a new feature called Active Threat Response in its Sophos Firewall v20. This feature offers an immediate and automated reaction to active threats. Analysts from Sophos XDR and MDR can directly send threat intelligence to firewalls from Sophos Central. This allows the firewalls to instantly coordinate defenses without requiring manual intervention or creating new firewall rules.

Why we picked Sophos XGS

Aside from its rich feature set, we picked Sophos XGS because it gives you flexible deployment options. You can choose from hardware, software, virtual, or cloud deployments to fit your specific network requirements, budget, and IT environment. Furthermore, having multiple deployment options lets you scale your security solutions in line with your business growth.

Pros and cons

Pricing

Sophos doesn’t reveal information about their payment models on their pricing page. Reach out to their sales department to get a quote.

Features

• Deep packet inspection (DPI).
• Encrypted traffic.
• Zero-day and ML protection.
• Cloud sandbox.
• Web protection.
• Synchronized security.
• Active threat protection.
• Application control.
• Web control.
• Content control.
• Business application defense.
• Email and data protection.
• SD-WAN.
• Central SD-WAN orchestration.
• Site-to-site VPN.
• Remote access VPN.
• Wireless controller.
• Enterprise-grade networking for NAT, routing, and bridging.
• Network segmentation.
• Dashboard and alerts.
• Central management.

Cisco Meraki MX

Best for remote work

Overall rating: 4.25/5

• Cost: 3.75/5
• Core features: 5/5
• Customer support: 3.75/5
• Integrations: 3.5/5
• Ease of use: 5/5

Cisco Meraki MX is a unified threat management (UTM) and software-defined WAN (SD-WAN) with a wide array of sophisticated firewall services. Alongside site-to-site VPN, it has intrusion prevention capabilities powered by SNORT, a Cisco-developed system. It also includes content filtering, anti-malware protection, and geo-based firewalling features.

Meraki MX comes with features particularly beneficial for remote work, like employee onboarding, secure cloud access, quick BYOD set-up, and data protection. Its cloud-based management also facilitates remote system management, configuration, and installation, which are crucial for remote work scenarios. Moreover, the Meraki Systems Manager accelerates remote employee onboarding with seamless provisioning. This means new employees can quickly get set up with the tools they need to work from home.

The Meraki dashboard displays complete network and application data, making it easier for IT teams to monitor and manage the network remotely. It has a simple and straightforward UI that streamlines network administration tasks. It allows you to track all Meraki products in a single, consolidated dashboard.

Recent product development:

Cisco Meraki introduced its Colorblind Assist Mode, adjusting the dashboard colors to make it easier for customers who are colorblind or have low vision issues to view information at a glance. It also has updates for remote network traffic analysis flow improvement and network security enhancement.

Why we picked Cisco Meraki MX

We chose the Cisco Meraki MX series for its extensive features and accessibility. These features include application layer filtering, customizable security policies, and advanced logging and reporting capabilities, all of which cater to a wide range of network requirements. The Meraki MX series’ cloud-based platform further enhances accessibility, enabling your distributed workforce to securely access a reliable connection to your corporate resources from any location.

Pros and cons

Pricing

Cisco Meraki has a product catalog with pricing details on hardware appliances and estimates. For full pricing information, contact their sales team.

Features

• Cloud-managed IT.
• Comprehensive product portfolio.
• Access point range and signal strength maximization.
• Adaptive security.
• Cloud networking dashboard.
• UTM and SD-WAN solution.
• Full traffic visibility.
• Remote work support.
• Customer experience analysis.
• Lets you adjust traffic limits and block websites per user or network for productivity and compliance.

Fortinet FortiGate

Best for hybrid cloud environments

Overall rating: 4.5/5

• Cost: 2.5/5
• Core features: 5/5
• Customer support: 4.5/5
• Integrations: 4.75/5
• Ease of use: 5/5

FortiGate, a high-performance firewall and network security platform, forms the backbone of Security Fabric, Fortinet’s solution for multi-cloud security. It provides a vast array of security and networking capabilities, such as comprehensive stateful inspection, packet filtering, DPI, and intrusion detection and prevention systems (IDPS). Additionally, it offers application layer filtering, antivirus and antimalware protection, and web content filtering, among other features.

FortiGate is a good fit for hybrid cloud environments as it has solid security features that can protect the communication between on-premises and cloud-based resources. It also supports various deployment modes, including an extensive selection of hardware appliances, virtual appliances, and cloud-native instances. In addition, this NGFW brings dynamic micro- and macro-segmentation to prevent the lateral spread of malware, which is particularly imperative in hybrid environments.

FortiGate has a user-friendly and clear UI design that gives an overview of everything from your network to logs and reports. It also has charts that help you understand risks at a glance and controls that allow you to sort data the way you prefer.

Recent product development:

Fortinet’s strategic expansion with Digital Realty, a global leader in data center, colocation, and interconnection services, marks a significant step forward in its commitment to providing robust and scalable security solutions. This partnership enhances Fortinet’s ability to deliver its Universal Security Architecture (USG) across Digital Realty’s extensive network of data centers worldwide. This means that as a Fortinet customer, you can scale your security infrastructure for optimal protection regardless of your organization’s size.

Why we picked Fortinet FortiGate

We chose Fortinet FortiGate for its ability to simplify management processes without sacrificing efficiency. It provides centralized control and visibility into suspicious activities, anomalies, and advanced threats. Moreover, its SSL-inspection feature does not slow down network speed, eliminating compromise between security and performance.

Pros and cons

Pricing

Fortinet doesn’t show pricing information for FortiGate. Contact their sales team for complete pricing information.

Features

• NGFW with unified management for hybrid mesh firewall.
• Deep visibility and security.
• AI/ML security and enterprise networking convergence.
• Integrated SD-WAN, switching and wireless, and 5G features.
• Centralized management console.
• SSL/TLS inspection scans encrypted traffic.
• Application control.
• Intrusion prevention.
• Multi-layered security.
• Robust integration.
• Highly-customizable security policies.
• Various customer support options.

Zscaler Cloud Firewall

Best for multi-cloud environments

Overall rating: 4.25/5

• Cost: 2.5/5
• Core features: 5/5
• Customer support: 3.25/5
• Integrations: 4.5/5
• Ease of use: 4.25/5

Zscaler Cloud Firewall is a cloud-based solution that forms an integral part of the Zscaler Zero Trust Exchange. It offers comprehensive security for users, data, and devices, providing real-time visibility and control over network traffic. This firewall supports granular control, allowing centralized policy management for all users and traffic. It also integrates seamlessly with other Zscaler services for a unified security approach.

Zscaler Cloud Firewall’s architecture promotes scalability and ease of management. It lets you protect users, data, and devices no matter where they are. This makes it particularly suitable for multi-cloud environments, where traditional hardware firewalls may struggle to deliver consistent protection across diverse platforms and locations.

With a minimalistic and modern design, Zscaler’s UI facilitates quick access to key features, such as rule configurations, analytics, and firewall controls. The logical organization of menus and the use of visual elements contribute to a seamless user experience, making it accessible for admins to implement firewall policies effortlessly.

Recent product development:

In November 2023, Zscaler unveiled major updates to its Zero Trust Exchange platform to bolster cloud workload security. Notable features include the ability to create custom security groups on AWS through user-defined tags, real-time resource discovery, and multi-session VDI security inspection for public cloud deployments. Additionally, Zscaler expands its cloud coverage to include Google Cloud Platform, Azure China Regions, and AWS GovCloud with FedRAMP certification, expanding its solutions across major public cloud providers.

Why we picked Zscaler Cloud Firewall

We picked Zscaler Cloud Firewall because its cloud-first approach enables scalability and centralized management for consistent security policies across multi-cloud deployments, which is especially important today, where remote work continues to grow.

Pros and cons

Pricing

According to Zscaler’s pricing page, its firewall solution is included in Transformation and Unlimited plans in Zscaler for Users Editions and Zscaler Internet Access (ZIA) Editions. However, it doesn’t publish actual pricing information on their page. Get in touch with their sales team to learn more.

Features

• Cloud-based protection.
• Zero trust security.
• SSL Inspection.
• Real-time protection.
• Centralized policy management for all users and traffic.
• User-based policies.
• Global coverage.
• Traffic inspection.
• Bandwidth control.
• Advanced attack detection.
• Secures direct-to-internet connections elastically for all hybrid and branch traffic.
• Always-on cloud IPS and custom signature.
• Secure DNS.
• Identifies and intercepts evasive and encrypted cyberthreats using non-standard ports.
• User- and app-aware threat protection with dynamic, follow-me policies on and off the corporate network.
• Creates flexible access policy to cloud services and PaaS/IaaS.

Key features of SMB firewall software

Core features of an SMB firewall includes stateful inspection and packet filtering, intrusion detection and prevention, VPN support, application layer filtering, and logging and reporting.

Stateful inspection and packet filtering

Stateful inspection and packet filtering are crucial to a firewall as they form the first line of defense in network security, making sure that only safe and necessary traffic gets through. This not only protects the network and its data, but also optimizes network performance by eliminating unwanted traffic.

Stateful inspection actively scrutinizes the context of ongoing connections and permits or restricts traffic flow depending on the connection’s state. On the other hand, packet filtering evaluates individual packets against a set of predefined rules. It ensures that only legitimate connections are established and minimizes the chances of unauthorized access to sensitive business data.

Intrusion detection and prevention system (IDPS)

Intrusion detection and prevention system (IDPS) monitors network or system activities for suspicious behavior or known attack patterns. It strengthens the firewall’s effectiveness by offering an additional layer of security that goes beyond basic access control. IDPS actively mitigates detected threats and provides real-time prevention, decreasing the risk of data breaches and protecting the integrity of business operations.

VPN support

Good virtual private network (VPN) support enables secure communication over the internet by encrypting data transmissions between connected devices. This firewall feature is vital for safeguarding remote access, protecting confidential business communications, and guaranteeing the privacy of sensitive data.

Application layer filtering

Application layer filtering examines data at the application layer of the OSI model. It controls application usage, mitigating risks from unauthorized or non-business-critical applications, and maintains network efficiency. This feature not only boosts security, but also optimizes network performance, reduces potential cyberthreats, and supports efficient network resource utilization.

Logging and reporting

The firewall’s logging and reporting feature records network activities and generates detailed reports so network administrators can monitor traffic, spot patterns, detect anomalies, and troubleshoot issues. This feature gives visibility into network activities, aids in identifying and mitigating security threats promptly, and presents compliance evidence, thereby maximizing the firewall’s effectiveness.

How we evaluated SMB firewall software

To ensure a data-driven evaluation for this best small business firewall review, we meticulously compared and scrutinized different SMB firewall solutions. Five major criteria make up our assessment. These include cost, core features, customer support, integrations, and ease of use.

We measured each firewall provider’s performance against each of these criteria and scored them based on their effectiveness. We then aggregated the scores for each SMB firewall software provider.

Cost – 20%

To compute the scores for this criteria, we considered each company’s pricing model, transparency, and the availability of a free trial, as well as its duration. We favored free trials over money-back guarantees, as they usually allow potential buyers to test the service without making any initial payments.

Criteria winner: pfSense

Core features – 40%

For core features, we examined the range of features each SMB firewall offered as a built-in capability. We measured features such as stateful inspection and packet filtering, IDPS, VPN support, application layer filtering, web content filtering, antivirus and malware protection, logging and reporting, centralized management, customizable security policies, and user authentication and access control. We took the extensiveness of hardware appliance selection into consideration, if applicable.

Criteria winners: Perimeter 81, Palo Alto Networks, Fortinet FortiGate, and Zscaler Cloud Firewall.

Customer support – 10%

We factored in the availability of live chat, phone, and email support, active community, and in-depth documentation or knowledge base to all users across all payment tiers to calculate the scores for customer support. We also considered customer support knowledge and response times.

Criteria winner: Sophos XGS

Integrations – 20%

For integrations, we assessed the number of third-party integrations each SMB firewall directly integrates with. We primarily focused on relevant solutions, like identity providers, SIEM systems, authentication systems, cloud services, endpoint security solutions, and VPN solutions. We also checked if the firewall integrates with threat intelligence feeds and supports custom integrations.

Criteria winner: Fortinet FortiGate

Ease of use – 10%

To determine scores for this criteria, we considered the ease of deployment and management of the SMB firewall solutions for users of different technical skill levels.

Criteria winners: Perimeter 81, SonicWall TZ Series, Cisco Meraki MX, and Fortinet FortiGate

Frequently asked questions (FAQs)

Cloud firewall vs. traditional firewall for small business

Choosing between a cloud firewall and a traditional firewall for small business enterprises isn’t a straightforward decision. It depends on several factors, like your business needs, budget, IT resources, and work setup. Here’s a quick comparison to give you an idea:

In some cases, a combination of both or a hybrid approach might be the best option. It’s important to evaluate your specific situation and consult with a cybersecurity expert before making a decision.

What are the different types of SMB firewalls?

There are many different types of SMB firewalls, like UTM firewalls, NGFWs, software firewalls, hardware firewalls, and cloud-based firewalls or FWaaS:

• Unified threat management (UTM) firewalls: UTM firewalls are all-in-one solutions with multiple security features, such as antivirus, intrusion detection/prevention, and content filtering.
• Next-generation firewalls (NGFWs): Advanced firewalls do more than the traditional packet filtering firewall, incorporating features like application-layer filtering and threat intelligence.
• Software firewalls: Installed on individual servers or computers to control traffic at the software level, like Windows Firewall.
• Hardware firewalls: Physical devices placed between the internal network and the internet to filter and monitor traffic. They generally include additional security features.
• Cloud-based firewalls or firewall-as-a-service (FWaaS): Offered as a service, these firewalls secure cloud-based applications and services. They are best suited for SMBs relying on cloud infrastructure.

Bottom line: Choosing the best firewall for your business

To choose the best firewall for small business ventures, you must consider several factors, including your enterprise needs, the structure of your business, available IT resources, and your budget. Finding the right firewall for your organization can help you take proactive measures to safeguard your growing business from potential threats and maintain the trust and confidence of your customers.

We have created this best small business firewall review to guide you in making the right decision. It will provide you with sufficient information to determine which SMB firewall is most compatible with your organization.

With a firewall in place, don’t neglect supporting documentation! Read our quick guide to establishing a firewall policy for your organization, complete with free, downloadable template.

The post 8 Best Firewalls for Small & Medium Business (SMB) Networks appeared first on Enterprise Networking Planet.

Mobile network security is a top concern as people increasingly rely on their smartphones to access sensitive information. Hackers use everything from SIM card fraud to scam apps in order to steal users’ data and money. Luckily, organizations can take action to protect their networks, devices and employees. What are the biggest threats to mobile network security, and how can you defend against them?

What is mobile network security?

Mobile network security refers to cybersecurity risks and tools specific to smartphones and tablets. A mobile network is mainly for devices you would connect through a wireless provider, although it can also include hotspots and routers.

The main differentiating factor in a mobile network is portability. Securing portable devices poses unique risks that can be challenging to mitigate, particularly regarding endpoint security.

5 steps for securing mobile networks

How can organizations secure their mobile networks? Specific strategies vary depending on their unique needs, but there are a few core strategies anyone can implement.

1. Conduct a risk assessment

Securing a mobile network requires expanding the visibility of your vulnerabilities. A risk assessment will reveal weak spots and highlight the most significant threats.

A standard risk assessment consists of six basic steps for gathering and analyzing information on your network’s security features. Pay special attention to endpoint security when analyzing mobile networks. Most activity occurs at endpoints, such as smartphones, so this aspect is the most exposed to cybersecurity risks.

2. Secure your routers

Router security is critical for protecting mobile networks. Unsecured Wi-Fi routers can give hackers easy access to your organization’s mobile network and all devices on it. Once inside, they can steal private data or spread malware.

Prevent this by securing your routers. Even something as simple as changing the password can improve security. Many people and even businesses make the mistake of leaving their routers set to weak default passwords, which poses a critical safety risk.

3. Leverage network segmentation and monitoring

Network segmentation is commonly used to create low-security public networks for customers, separate from higher-security employee ones. But you can also use it laterally and internally.

Splitting your network into isolated, secured segments makes it significantly harder for hackers to steal or damage data. It also minimizes the risks associated with weak or compromised endpoint security. Even if a cybercriminal steals an employee’s phone, they can only access limited chunks of information with it.

Network security is best implemented on an organizationwide level but can also be fairly simple. For example, most routers have basic segmentation capabilities that allow users to create a public and private network on the same device.

You’ll also want to make sure you’re performing careful network monitoring. This is another technology that’s particularly useful for ensuring strong endpoint security. Endpoints are among the most challenging risk factors to track in mobile networks since there is such a high volume of devices. Automated monitoring can simplify this by analyzing endpoint activity and filtering out anything suspicious.

4. Provide training on identifying unsafe apps

Unsafe apps can be difficult to spot. Many have extensive advertising online and often appear to be harmless games. There are some red flags you can use to help your team identify and avoid these apps, though.

For example, scam apps are almost always free. The scammers and hackers who create them want people to download them, so they rarely charge a fee. There may be in-app purchase options, though, through which they are able to obtain credit card information and other personal data.

Scam apps also tend to have inconsistent, unreliable performance and low-quality graphics. They may be disguised to look like legitimate pop-ups on your phone. These apps also tend to include excessive calls to action, such as making a payment or providing information to create an account.

5. Secure wireless accounts

SIM swapping is one of the top mobile network security threats today. This attack involves committing fraud by transferring someone’s phone number to a new SIM card without permission. You must take special precautions to prevent this.

Start by getting in touch with your organization’s wireless provider. They will help you set up security measures to verify a user’s identity before allowing any changes to their phone number or SIM. For example, your provider may allow you to set up a PIN system employees can use to authorize any changes to their wireless account or phone number.

Additionally, consider keeping high-risk phone numbers confidential. Hackers need a phone number and personal information to commit SIM swapping. Keeping sensitive phone numbers private and not posting them anywhere online will reduce the risk of fraud attempts.

Even if you are not handling highly sensitive information, confidentiality is a core best practice for good data security. Using encryption tools and minimizing the spread of data can increase privacy and lessen risks. This applies to all personal information, not just phone numbers.

Top 4 mobile security threats

Mobile devices are vulnerable to many of the same threats facing typical desktop computers, such as phishing or malware. There are additional risk factors unique to mobile networks, though. These include SIM swapping, cross-app tracking, scam apps, and unsecured Wi-Fi networks.

1. SIM swapping

Over the past few years, SIM swapping has become one of the most severe mobile network security threats. This fraud strategy involves stealing someone’s phone number by illegally transferring it to a new SIM card in the fraudster’s smartphone. The scammer can then use it to confirm purchases or access financial information.

The fraudster usually leverages personal information available online to accomplish a SIM swapping scheme. For instance, they might use social media to find a victim’s name, address and contact information. Scammers typically choose a target they know will likely have a lot of money or access to valuable data.

2. Tracking and data sharing

Some apps can track activity or share data even when the user is not actively using that app. This cross-app tracking often happens without someone’s knowledge. App developers can use this data to gather personal information or sell targeted ads.

Unauthorized cross-app tracking can pose a serious security risk, particularly if your organization handles sensitive or confidential information. Any type of app can include monitoring and data-sharing features. For example, TikTok has faced extensive security scrutiny over recent years due to concerns about cross-app tracking and cookies. India even banned the app due to data security issues.

3. Scam apps

Some mobile apps are specifically designed to run scams or take users to phishing sites. These apps often come in the form of free games that show users excessive ads. Scam apps are especially likely to feature deceptive ads, such as clickbait designed to look like a legitimate pop-up on your phone.

Scam apps can pose myriad mobile network security risks. They can include cross-app tracking, sharing user data, exposing people to phishing content, stealing personal information and more. In-app purchases can even lead to theft of financial data.

Some scam apps are more obvious than others. For instance, over the past few years, there have been a growing number of ads for games that look nothing like the advertisement shows. The scammers who create these apps put more effort into the ad than the app itself because they simply want people to download it, not play it for long. However, it’s often difficult to tell if the app or game is a scam at first glance.

4. Unsecured Wi-Fi

Public or unsecured Wi-Fi networks are among the most prevalent threats to mobile network security. Hackers can easily exploit these networks to distribute malware or access users’ data without their knowledge. They leverage tactics like ARP spoofing and DNS poisoning to funnel users onto unsafe websites through unsecure Wi-Fi.

Top 3 mobile security solutions

There are many risks facing mobile network security, but you can use various technologies to protect your organization’s devices. These tools will help strengthen endpoint security and increase network visibility.

1. Mobile VPNs

VPNs are one of the most robust tools for protecting mobile devices today. They improve privacy, minimize tracking, strengthen data security and more. A VPN can be a good way to reduce risk factors if you’re concerned about your team using mobile devices on different networks with varying security levels.

There are a wide array of mobile VPNs available today. Top-rated options include:

• NordVPN
• ExpressVPN
• Surfshark
• ProtonVPN

2. Mobile antivirus apps

Antivirus software is a must-have in laptop and desktop security, but it’s also available for mobile devices. Many people don’t realize they can add antivirus apps to their phones and tablets like on a Mac or PC.

There are a growing number of mobile antivirus apps for Android and iOS with varying prices and features. Bitdefender is a top choice if you’re looking for an app that works on Android and iOS. The mobile version of Bitdefender includes protection from phishing and malicious sites, as well as a built-in VPN.

3. Network monitoring software

Network monitoring software is invaluable for getting a bird’s-eye view of your mobile network and spotting suspicious activity early. There are dozens of great network monitoring programs available today such as SolarWinds, Checkmk, and NinjaOne — so do your research and choose the best one for your particular use case.

You should prioritize endpoint monitoring features for mobile networks in particular. Endpoints are the more vulnerable part of any mobile network and typically the hardest to track. Robust endpoint detection and response (EDR) solutions such as SentinelOne, CrowdStrike, and Bitdefender will be invaluable for protecting your network.

Bottom line: Secure mobile networks by focusing on your endpoints

Mobile network security is critical because people are accessing increasing amounts of sensitive data directly from their mobile devices. You can take action to protect your organization’s system by implementing network segmentation, increasing visibility, analyzing risk assessment data and providing users with mobile security tools. VPNs and antivirus apps can go a long way toward securing endpoints.

One of the best ways to protect your mobile networks and devices is with a VPN. See our list of the best mobile VPNs specifically tailored for smartphones and tablets.

The post Mobile Network Security: How to Secure Mobile Networks appeared first on Enterprise Networking Planet.

A mobile virtual private network (VPN) establishes a secure and encrypted connection between a mobile device and a private network to prevent unauthorized access and ensure privacy. In an office setting, it allows employees to connect to corporate resources safely from any location.

Mobile VPNs are particularly important for businesses with remote workforces relying on mobile devices, like smart phones and tablets to access public Wi-Fi networks.

Here are our picks for the best Mobile VPN solutions in 2024:

• ProtonVPN for Business: Best overall mobile VPN.
• Windscribe: Best free mobile VPN with unlimited online protection.
• NordLayer: Best for businesses with multiple locations.
• Surfshark: Best for businesses with remote work locations.
• Private Internet Access: Best for data protection.
• ExpressVPN: Best for high-speed connections.
• CyberGhost VPN: Best cost-effective solution for small teams.
• TorGuard VPN: Best for secure P2P file sharing.

Top mobile VPN software comparison

This comparison table gives an overview of the different attributes of each mobile VPN solution. It shows the maximum number of simultaneous device connections the VPNs allow, App Store and Google Play Store ratings, availability and duration of free trial, as well as pricing details:

Proton VPN for Business

Best overall mobile VPN

Overall rating: 4.25/5

• Cost: 4.5/5
• Core features: 4.75/5
• Customer support: 2.75/5
• Integrations: 3.75/5
• Ease of use: 5/5

Proton VPN stands out as the best VPN for mobile on our list due to its comprehensive suite of features for network security and private internet access. It can meet the needs of businesses in various industries since it offers protection for remote, hybrid, or traveling employees and leasing of dedicated servers and IP addresses.

What sets Proton VPN apart is its advanced security features, including built-in protection against man-in-the-middle (MITM) attacks. Its apps operate over hostile networks and will proactively warn you if they detect MITM attack attempts.

This mobile VPN provider also delivers private gateways, organization management, and customized solutions for different organizations.

• Jurisdiction: Switzerland
• Platforms: Android, iOS, ChromeOS, Windows, MacOS, Linux
• Server locations: 65+ countries

Pros and cons

Pricing

Aside from offering a free version, Proton VPN has 1 month, 1 year, and 2 year pricing options for the following plans:

• VPN Essentials: $6.99 per user per month
• VPN Business: $9.99 per user per month
• VPN Enterprise: Contact sales

Features

• Always-on kill switch.
• Split tunneling.
• DNS protection.
• NetShield Ad-Blocker stops malware, ads, and website trackers.
• VPN Accelerator increases your VPN speeds.
• Secure Core defends against network-based attacks.
• Stealth VPN protocol evades detection and allows you to bypass most firewalls and VPN blocking methods.
• Strong encryption using AES-256 or ChaCha20.
• Multi-platform support.
• No-logs policy.
• IP leak protection.
• Lets users change VPN protocols.
• Uses alternative routing to unblock servers.

Windscribe

Best free mobile VPN with unlimited online protection

Overall rating: 4.25/5

• Cost: 5/5
• Core features: 4.5/5
• Customer support: 2.75/5
• Integrations: 2.5/5
• Ease of use: 5/5

Windscribe is the best free VPN for unlimited online protection because of its broad set of features and firm dedication to user privacy, even for its free version. Its free plan includes servers in 11 countries and up to 10GB of data every month — with an unlimited number of simultaneous connections.

This VPN’s advanced R.O.B.E.R.T. feature blocks IPs and domains on all devices and uses high-grade encryption with AES-256 cipher with SHA512 auth and a 4096-bit RSA key. It guarantees that your online activities remain secure.

Lastly, Windscribe’s ability to unblock geo-restricted content is a significant advantage for businesses that operate internationally, as it lets you access global content and services.

• Jurisdiction: Canada
• Platforms:  Windows, Linux, iOS, Android, Chrome, Firefox, FireTV, Mac, Huawei
• Server locations: 63 countries

Pros and cons

Pricing

Windscribe offers monthly, yearly, and custom pricing:

• Monthly: $9.00/user/month
• Yearly: $5.75/user/month
• Build A Plan: Starting at $1.00/location/month (minimum $3 per month)

Connect with their sales department for additional pricing details.

Features

• Minimal logging.
• Uses AES-256 encryption with SHA512 auth and a 4096-bit RSA key.
• Static IPs.
• IP masking.
• Port forwarding.
• Split tunneling.
• Built-in firewall.
• Secure hotspot.
• Creates proxy gateway.
• Ad blocking.
• Changes your timezone.
• Keeps track of cookies that are set, and deletes them on tab close.
• Randomly rotates your user agent to reduce the chance of basic fingerprinting.
• Blocks WebRTC to prevent leaks outside of the tunnel.
• Spoofs your GPS to the location of the connected proxy.
• R.O.B.E.R.T. feature blocks IPs and domains of your choice on all devices.
• Auto Pilot feature automatically picks the best location for you.
• Double hopping lets you route your internet traffic through any 2 servers on the Windscribe network.

NordLayer

Best for businesses with multiple locations

Overall rating: 4/5

• Cost: 2.5/5
• Core features: 4.5/5
• Customer support: 3/5
• Integrations: 5/5
• Ease of use: 5/5

NordLayer is a network access security solution based on Secure Access Service Edge (SASE) and Zero Trust frameworks. With its global server pool and seamless integration capabilities, it is particularly well-suited for businesses with multiple office locations. Additionally, the solution is highly scalable, which is crucial for enterprises with several branches. It brings a dedicated business VPN, so your whole team can safely access company resources remotely, connect to any public Wi-Fi, and explore region-specific content. 

The solution has a range of features including SaaS security for internet, network, and resource access, AES-256 encryption, user authentication and management, and network monitoring. NordLayer also includes a ThreatBlock feature that blocks harmful websites and advertisements. Adhering to a strict No-Logs Policy, this mobile VPN guarantees that it does not log any of your online activities.

While NordLayer doesn’t offer a free trial, it provides a money-back guarantee, allowing you to explore its features at zero risk.

• Jurisdiction: Panama
• Platforms: Android, iOS, Windows, macOS, Linux
• Server locations: 33 countries

Pros and cons

Pricing

NordLayer offers the following pricing plans:

• Lite: $8 per user per month
• Core: $11 per user per month
• Premium: $14 per user per month

For custom pricing for large enterprises, contact NordLayer’s sales department.

Features

• Site-to-site VPN.
• Dedicated IP.
• DNS filtering.
• Virtual private gateways.
• Shared gateways.
• NordLynx.
• Network segmentation.
• Smart remote access.
• Custom DNS.
• Threat prevention.
• Deep Packet Inspection (DPI).
• Split tunneling.
• Device posture check.
• Always-on VPN.
• VPN gateway.
• Cloud firewall.
• ThreatBlock.
• Single sign-on (SSO).
• Zero Trust Network Access (ZTNA).
• Cloud access security brokers (CASBs).
• Secure web gateways (SWGs).
• Firewall-as-a-Service (FWaas).

Surfshark

Best for businesses with remote work locations 

Overall rating: 4/5

• Cost: 3/5
• Core features: 5/5
• Customer support: 3.25/5
• Integrations: 3.75/5
• Ease of use: 5/5

Surfshark has a comprehensive suite of online privacy and security solutions catering to both individual and business needs. It is ideal for enterprises with remote employees, especially because of its NoBorders mode that allows you to operate in regions with internet censorship. In addition, its unlimited device connections makes it a suitable choice for organizations with a large number of employees or devices.

The platform brings features such as malware protection, ad-blocking, and split tunneling. It also has unique privacy features like a private DNS on each server and a camouflage mode that ensures even your internet provider can’t tell you’re using a VPN.

• Jurisdiction: Netherlands
• Platforms: Android, iOS, Windows, macOS, Linux, and various smart TVs
• Server locations: More than 100 countries

**Insert Fig C – Surfshark interface**

Pros and cons

Pricing

Surfshark has different pricing plans for 1 month, 12 month, and 24 month subscriptions:

• Surfshark Starter (with 3 free months): $1.99 per user per month
• Surfshark One (with 4 free months): $2.69 per user per month
• Surfshark One+ (with 5 free months): $3.99 per user per month

Features

• Alternative ID.
• Antivirus.
• Organic search results without ads or trackers.
• Secure VPN.
• Ad blocker.
• Cookie pop-up blocker.
• Private search engine.
• Webcam protection.
• Anti-spyware and malware protection.
• Real-time email breach alerts.
• Real-time credit card and ID breach alerts.
• Personal data security reports.
• Personal detail generator.
• Masked email generator.
• Removes your data from databases (available in USA, CA, UK, and EU).

Private Internet Access

Best for data protection

Overall rating: 3.75/5

• Cost: 3/5
• Core features: 5/5
• Customer support: 3.75/5
• Integrations: 0/5
• Ease of use: 5/5

Private Internet Access (PIA) VPN specializes in data protection and uses 128-bit or 256-bit AES as encryption ciphers to prevent ISPs and other prying eyes from monitoring your activity. This makes PIA beneficial for businesses that handle sensitive data, such as tech companies, financial institutions, and healthcare organizations.

Furthermore, PIA empowers businesses to bypass geographical restrictions, making it an excellent choice for global businesses. It operates under a strict no-logs policy, meaning it doesn’t track, store, record, or sell your browsing data. By masking your IP address and encrypting your data, PIA helps shield your business from potential data breaches and cyber threats.

• Jurisdiction: USA
• Platforms: Android, iOS, Windows, Mac, Linux
• Server locations: 91 countries

Pros and cons

Pricing

Private Internet Access has three pricing plans:

• 1 month: $11.95 per user per month
• 1 year: $3.33 per user per month
• 3 years + 4 months free: $1.98 per user per month

Features

• Masks IP address.
• No logs policy.
• VPN encryption.
• Split tunneling.
• Unlimited device connections.
• Unlimited bandwidth.
• Router VPN.
• Block ads, trackers, and malware.
• Advanced kill switch.
• Allows you to set your VPN to connect automatically on certain network types.
• Channels traffic through an additional server to boost defense.
• Adds a layer of SSL encryption for data to look like regular web traffic
• DNS leak protection.
• Port forwarding.

ExpressVPN

Best for high-speed connections

Overall rating: 3.75/5

• Cost: 3/5
• Core features: 4.25/5
• Customer support: 3.25/5
• Integrations: 2.5/5
• Ease of use: 5/5

ExpressVPN is a versatile VPN service provider that’s more focused on individual use rather than enterprise. However, businesses can still benefit from its rich feature set, including capabilities for secure file sharing, accessing geo-restricted content, and split tunneling. Some of its standout features include IP address masking and its proprietary Lightway Protocol.

ExpressVPN has high-speed connections, thanks to its Lightway Protocol feature. This VPN protocol is lightweight and connects quickly, often in just a fraction of a second. On top of that, it uses less battery, making it suitable for high-intensity tasks that require fast internet access, such as videoconferencing, large file transfers, or real-time collaboration.

While ExpressVPN doesn’t have a free trial, it provides you with a 30-day money-back guarantee so you can enjoy a risk-free period to try out the service.

• Jurisdiction: British Virgin Islands
• Platforms: iOS, Android, Mac, Windows, Linux, routers, game consoles, and smart TVs
• Server locations: 105 countries

Pros and cons

Pricing

ExpressVPN offers the following pricing plans:

• 1 month: $12.95 per user
• 6 months: $9.99 per user per month
• 12 Months + 3 months free: $6.67 per user per month

Features

• Global server locations.
• IP address masking.
• Multi-platform support.
• Split tunneling.
• Network lock kill switch.
• Private DNS.
• AES-256 encryption.
• No logs policy.
• Block ads, trackers, and harmful sites.
• Lightway Protocol enables faster, more secure, and more reliable VPN experience.
• Speed test feature lets you choose the fastest server location for your network.

CyberGhost VPN

Best cost-effective solution for small teams

Overall rating: 3.75/5

• Cost: 3/5
• Core features: 4.25/5
• Customer support: 3.25/5
• Integrations: 2.5/5
• Ease of use: 5/5

CyberGhost VPN primarily serves individual users but also extends its capabilities to businesses. The solution comes with a wide array of features, including a verified no-log policy, a vast network of servers, military-grade encryption, and dedicated servers. Moreover, it promotes comprehensive anonymity with its IP masking and using RAM-only servers.

This VPN is a good choice if you’re looking for a cost-effective mobile VPN for your small team. It lets you connect up to seven devices simultaneously with one subscription. Aside from savings, having a limited number of connected devices will make it easier for you to monitor usage of your team, manage renewals, and maintain overall account control.

CyberGhost VPN has a generous 45-day money-back guarantee, so your team can thoroughly test the solution before making a commitment.

• Jurisdiction: Romania
• Platforms: iOS, Android, Windows, MacOS, Amazon Firestick, Android TV, Chrome, and Firefox
• Server locations: More than 90 countries

Pros and cons

Pricing

CyberGhost VPN offers the following pricing plans:

• 1 month: $12.99 per user
• 6 months: $6.99 per user per month
• 2 years + 4 months free: $2.03 per user per month

Features

• Military-grade 256-bit AES encryption.
• Automatic kill switch.
• Unlimited bandwidth and traffic.
• Ad/malicious content blocking.
• Multi-platform support.
• DNS and IP leak protection.
• No logs VPN.
• Offers a token-based IP address of your own.
• Wipes server data with every reboot for added security.
• Split tunneling.

TorGuard Business VPN

Best for secure P2P file sharing

Overall rating: 3.5/5

• Cost: 3/5
• Core features: 4.75/5
• Customer support: 3.75/5
• Integrations: 0/5
• Ease of use: 4.25/5

TorGuard VPN is an adaptable business VPN solution with additional security features, like P2P file sharing, stealth mode, private VPN cloud, and the ability to circumvent stringent internet censorship. It’s compatible with multiple platforms and native programs, too.

TorGuard’s built-in P2P file sharing can effectively handle transferring large datasets, multimedia files, or backups across different locations. It also supports P2P traffic on numerous servers in its network. Furthermore, its port forwarding feature enhances connection speeds by facilitating direct connections between P2P peers, accelerating the file transfer process. This solution follows a strict no-logs policy, so your organization’s data stays private.

• Jurisdiction: USA
• Platforms: Android, iOS, Windows, Mac
• Server locations: 50+ countries

Pros and cons

Pricing

TorGuard VPN offers the following pricing options for businesses:

• Business VPN Starter: $32 per user per month
• Business VPN Small: $69 per user per month
• Business VPN Medium: $110 per user per month
• Business VPN Large: $169 per user per month

Features

• Dedicated IP VPN.
• WireGuard VPN.
• Bank-grade 256-bit encryption.
• No-logs policy.
• Kill switch.
• STunnel feature overrides geolocation restrictions and VPN barriers.  
• Multiple security protocols.
• P2P file sharing.
• Private email.
• User management.
• IP management.
• Isolated secure network.
• Port forwarding and SOCKS5 proxy.

Key features of mobile VPN software

To meet the varied needs of different organizations, a mobile VPN software should come with a range of key features that boost security and privacy and improve overall user experience. These features include multi-platform compatibility, simultaneous connections, encryption protocols, server location options, and kill switch functionality.

Multi-platform compatibility

Businesses with employees using mobile devices typically have diverse device ecosystems, with team members using multiple platforms like iOS, Android, and Windows. Multi-platform compatibility ensures that you can seamlessly deploy the VPN across all these devices, maintaining consistent security measures without requiring separate solutions for each platform. This simplifies IT management, reduces complexity, and streamlines uniform application of security standards.

Simultaneous connections

Aside from using different platforms, employees may also use several devices simultaneously, such as a laptop, smartphone, and tablet. Simultaneous connections allow employees to protect all their devices under a single VPN subscription for cost-effectiveness and flexibility. This feature makes sure your business can maintain safe connections on many devices without getting individual VPN accounts, promoting convenience and adherence to security policies.

Encryption protocols

The choice of encryption protocols directly impacts the security of data you transmit between mobile devices and corporate servers. Strong encryption, such as OpenVPN, IPSec, or IKEv2, safeguards against eavesdropping and unauthorized access. This guarantees that confidential information is secure and compliant with industry standards, preventing data breaches and potential legal consequences.

Server location options

Server location options enable employees to connect to servers that are geographically closer to them. This minimizes latency and optimizes connection speed, providing a smoother and more efficient VPN experience, mostly when accessing resources hosted in different regions. Furthermore, it lets employees connect to another server if one server goes down, minimizing downtime and disruptions.

Kill switch functionality

The kill switch is a fail-safe mechanism to minimize the risk of data exposure when employees are accessing public Wi-Fi or untrusted networks during travel or remote work scenarios. In the event of a VPN connection failure, it immediately cuts off the device’s internet access, preventing data leaks and ensuring that all traffic only travels through the encrypted VPN tunnel.

How we evaluated mobile VPN software

To determine the best mobile VPN, we carefully assessed and compared different VPN service providers. Our evaluation was built around five major criteria: cost, core features, customer support, integrations, and ease of use.

We gauged each provider’s capability on each of the criteria and scored them accordingly. We then computed the total scores for each mobile VPN provider.

Cost – 25%

To calculate the scores for this criteria, we checked availability of free trials and their duration. We prioritized free trials over money-back guarantees as free trials often don’t require potential buyers to make upfront payments.

We also considered multiple pricing options offered to prospective clients, as well as free versions and the extensiveness of capabilities that come with it.

Criteria winner: Windscribe

Core features – 40%

For the core features, we checked if the mobile VPNs support strong encryption protocols, like OpenVPN, IKEv2, or WireGuard and have a diverse server network. We also examined their kill switch, split tunneling, multi-platform support, IP leak protection, and ad and malware blocking capabilities. No-logs policies, the number of simultaneous connections, and protocol options for customizations are also taken into consideration.

Criteria winners: Surfshark and Private Internet Access

Customer support – 15%

In determining the customer support scores, we took into account several factors. These included the availability of live chat, phone, and email support, as well as the presence of an active community and comprehensive documentation or knowledge base.

Furthermore, we considered the hours during which real-time assistance is available. We also verified if all support options are accessible to all users, regardless of their payment plan.

Criteria winners: Private Internet Access and TorGuard Business VPN

Integrations – 10%

While many mobile VPN services function as a standalone solution, we included integrations in our evaluation because this key attribute enables smooth collaboration between the VPN service and critical business security tools and systems. We checked the number of third-party apps each mobile VPN service readily integrates with and their support for custom integrations.

Criteria winner: NordLayer

Ease of use – 10%

For ease of use, we gathered feedback from several independent sites and forums to find out if the mobile VPN is easy to use and implement for users of varying technical skill levels.

Criteria winners: All of our top mobile VPNs ranked well in this category

Frequently asked questions (FAQs)

What is the best VPN to use on your phone?

There’s no single answer to the question of which is the best VPN for mobile to use on your phone, as it depends on your needs, preferences, and features that are most important to you. However, here are some of our top recommendations:

Best mobile VPN for iPhone

Surfshark has a rating of 4.8 on the App Store, the highest among the VPN providers we evaluated. iPhone users specifically praised its effectiveness, speed, affordability, and customer support quality.

Best mobile VPN for Android

Proton VPN and Private Internet Access both got 4.5 star ratings on Google Play Store. Users are happy with Proton VPN’s stability, speed, and Stealth mode features, while PIA users are particularly satisfied with the app’s simplicity, reliability, and unlimited connections.

Best free mobile VPN for both Android and iOS

Only ProtonVPN offers a free app for both Android and iOS devices. It has 4.6 and 4.5 ratings on the App Store and Google Play Store respectively. Proton VPN comes with a wide range of valuable mobile VPN features, and users find it easy to install and manage.

What are business use cases for mobile VPNs?

Business use cases for mobile VPNs include data protection, malware defense, connectivity for distributed teams, field work, and access control:

• Data protection: Mobile VPNs encrypt data transmitted between the mobile device and the office network, safeguarding sensitive information from hackers, even when sent over public Wi-Fi networks.
• Malware defense: These tools can protect mobile devices from malicious software and cyberthreats by encrypting data and preventing unauthorized access to private information.
• Connectivity for distributed teams: VPN services facilitate safe employee connection to corporate networks from anywhere, allowing them to access files, applications, and other resources remotely.
• Field work: Employees who work in the field can perform tasks and access resources securely as mobile VPNs support their secure connections to the business network.
• Access control: You can use mobile VPNs to enforce geographic access restrictions so that employees can only access certain resources or data from specific locations.

What’s the difference between ZTNA and VPN?

While both ZTNA and VPN secure network connections, they employ distinct approaches to achieve this goal. The table below shows the key differences between ZTNA and VPN:

A note on VPN ownership

Many VPNs are owned by a few large companies. For example, Kape Technologies, formerly known as Crossrider, owns ExpressVPN, CyberGhost, and Private Internet Access. Together with the company’s history, this approach to conglomeration raises trust concerns for some issues.

Briefly, here is the history of Crossrider/Kape:

• 2011: Crossrider developed a framework for creating cross-browser extensions. Some users took advantage of the platform to create adware and malware targeting macOS and Windows systems.
• 2016: The company was unable to control the abuse and decided to shut down this service.
• 2017: It shifted its focus to online security and purchased CyberGhost.
• 2018: Crossrider rebranded to Kape Technologies. According to its CEO Ido Erlichman, they made this to break free from the “strong association to the past activities of the company.”
• 2019: Kape Technologies acquired Private Internet Access.
• 2021: The company also acquired ExpressVPN.

It’s also worth noting that Kape owns some VPN review sites such as vpnMentor and WizCase. On these sites, ExpressVPN, CyberGhost, PIA are listed as the top VPNs.

Despite these concerns, we stand by our recommendations. We have thoroughly and independently evaluated and assessed each product that appears on our list of top mobile VPNs, and determined that all three of these VPNs are among the top in their field. However, for users with advanced privacy needs or those concerned with trust and monopolization issues, other choices on this list may be a better fit.

Bottom line: Mobile VPNs keep your data protected anywhere it goes

Not all mobile VPNs offer the same features, performance, or compatibility, and the best choice for your business will greatly depend on the needs of your organization and what you want to prioritize — whether it be platforms supported, server locations, or number of simultaneous connections allowed.

Just like selecting the best VPN for your business, choosing the right mobile VPN will have a direct impact in successfully protecting your mobile devices, corporate data, and privacy from cyberthreats. This guide is designed to give you the information you need to make a practical decision based on your specific requirements. It will help you navigate the options and select a mobile VPN that aligns with your needs.

Using a mobile VPN is just one of the ways you can enhance your mobile security, but its effectiveness can be further bolstered when integrated with a mobile device management (MDM) solution. Read our recommendations on Top MDM Software and Tools to uncover the most trusted vendors today.

The post 8 Best Mobile VPNs for Every Use Case in 2024 appeared first on Enterprise Networking Planet.

Mobile network hacking refers to any unauthorized access to your mobile device or its communications. This can range from high-level security breaches to simple interception of data over unsecured internet connections. It can also include physical theft of your phone and subsequent hacking attempts using brute force methods.

Cybercriminals create many digital mobile hacking tools designed to insert harmful programs and unwanted applications into your mobile device. They can extract sensitive user inputs and confidential data from a compromised device or network. Some of these mobile hacking tools even allow the attacker to control your device without your permission.

How mobile network hacking works

Attackers may use a variety of tactics to carry out a cell phone network hack, but the process typically involves identifying the target, finding vulnerabilities, delivering malicious payload, exploitation, exfiltrating data, and covering tracks.

1. Identifying the target

Hackers often choose specific targets based on multiple factors, such as the value of the information stored on the device, the user’s profile, or potential financial benefit. Targets could be anyone; cyber criminals often pick targets based on what they can gain, weighing factors such as difficulty, risk, and potential take.

2. Finding vulnerabilities

Attackers search for weak spots in your device, operating system (OS), or installed applications. These vulnerabilities could also include outdated software or easy-to-guess passwords.

3. Delivering malicious payload

Upon discovering vulnerabilities in your phone, hackers deploy a malicious payload. This payload is a harmful component like a virus or spyware that can reach your mobile device through different methods, including hackers sending a phishing email, creating a fake Wi-Fi hotspot, or embedding the payload within an app.

4. Exploitation

After executing the malicious payload, hackers can exploit vulnerabilities to establish a foothold. These vulnerabilities could be weaknesses in the OS, outdated software, or flaws in specific apps.

5. Exfiltrating data

Once access is established, attackers may steal or exfiltrate sensitive data or even take full control of your device. This can lead to identity theft, financial fraud, or other malicious activities.

6. Covering tracks

Cybercriminals aim to stay undetected for as long as possible to maximize the damage they can cause and avoid capture. They often try to manipulate any evidence of their intrusion by deleting log files, altering timestamps, or modifying other data that could expose their activities.

Moreover, they may install backdoors to bypass normal authentication procedures and access a computer or network remotely without detection. Some attackers also use sophisticated techniques, namely encrypting malicious code, exploiting zero-day vulnerabilities, or using rootkits to avoid detection as they execute attacks.

9 common ways hackers attack on mobile

Cybercriminals use several techniques to conduct network hacking on mobile devices, like malicious apps, social engineering, phishing attacks, unsecured Wi-Fi networks, outdated software, SMS-based attacks, Bluetooth exploitation, weak passwords, and hardware exploitation.

Malicious apps

Malicious apps are software programs designed to compromise the security of a mobile device. They often appear legitimate but contain harmful elements such as malware, spyware, or ransomware, aiming to steal sensitive information or control the device.

Social engineering

Social engineering involves manipulating individuals into divulging confidential information or performing actions that may compromise security. Attackers exploit human psychology through techniques like impersonation, deception, or creating a false sense of urgency.

Phishing attacks

Phishing attacks, the most prevalent form of social engineering, involve deceptive tactics to trick users into giving out login credentials or personal data. Attackers often use fake websites, emails, or messages that mimic trusted sources to exploit user trust.

Unsecured Wi-Fi networks

Connecting to unsecured Wi-Fi networks exposes mobile devices to potential attacks. Hackers can exploit vulnerabilities in these networks to intercept data, launch man-in-the-middle (MITM) attacks, or distribute malware.

Outdated software

Attackers target known weaknesses in outdated software applications or OS to gain unauthorized access, install malware, or conduct other malicious activities.

SMS-based attacks

SMS-based attacks involve the manipulation of text messages to deceive users or take advantage of vulnerabilities in messaging systems. These attacks may include phishing attempts, malware distribution, or unauthorized access through SMS channels.

Bluetooth exploitation

This occurs when attackers leverage vulnerabilities in a device’s Bluetooth functionality to illegally access, distribute malware, or intercept data exchanged between devices.

Weak passwords

Guessable passwords make it easier for attackers to get illegal access to mobile devices or accounts. Using weak passwords or reusing them across multiple accounts increases the risk of unauthorized access and potential data breaches.

Hardware exploitation

While software protection is crucial for mobile network security, it’s equally vital to address hardware vulnerabilities that can undermine mobile network security. Attackers may exploit weaknesses in your device’s hardware components, such as baseband processors, SIM cards, Bluetooth, and Wi-Fi.

How to detect if your mobile device is hacked

There are signs you can look out for to detect mobile device hacking, including unusual battery drain, slow performance, excessive data usage, unfamiliar apps or frequent pop-ups, strange texts or calls, overheating, suspicious account activity, unexpected permissions, device behavior anomalies, and network irregularities.

• Unusual battery drain: Your device’s battery is depleting rapidly, even with minimal usage. This could indicate that malicious processes are running in the background, consuming extra power.
• Slow performance: Your device experiences sluggish response times, frequent delays, or crashes. This may be a result of hacking activities straining your device’s resources.
• Excessive data usage: You notice a sudden and unexplained increase in data consumption. This could be a sign that malware or hacking tools are using your data to communicate with external servers.
• Unfamiliar apps or frequent pop-ups: New and unfamiliar apps appear on your device without your consent, or you observe frequent pop-ups. Malicious software may install additional apps or generate unwanted advertisements.
• Overheating: Your device becomes unusually hot, even during light usage. This may indicate that malicious processes are straining your device’s hardware, causing it to overheat.
• Suspicious account activity: You detect unusual activity, unrecognized logins, or unauthorized access in your accounts. Hackers may get into your accounts through compromised devices.
• Unexpected permissions: Apps request permissions that seem unnecessary for their declared function. Malicious apps may seek additional permissions to access sensitive data.
• Device behavior anomalies: Your device behaves unexpectedly, such as turning on or off without input. Hacking activities can cause disruptions in normal device behavior.
• Network irregularities: You observe network behavior irregularities, like frequent disconnections or unfamiliar devices connected to your Wi-Fi. Hacked devices may show irregularities in network connections.

Mobile network hacking prevention tips

While a mobile network can be hacked, there are many ways you can prevent it. Using strong passwords, updating software regularly, enabling two-factor authentication (2FA) or multi-factor authentication (MFA), avoiding public Wi-Fi usage, using HTTPS, being cautious with app permissions, securing your Bluetooth, and installing mobile security apps are some of the ways you can protect your device from network hacking.

• Use strong passwords/PINs: Set strong and unique passwords or PINs for your mobile device and SIM card. Avoid using “1234,” “password,” or other easily guessable passwords.
• Regularly update software: Keep your mobile device’s OS and all installed apps up to date to patch vulnerabilities and improve security. One of the simplest steps you can take is to turn on automatic updates for both your apps and OS to enhance protection.
• Enable 2FA or MFA: Whenever possible, enable 2FA or MFA for your mobile accounts. This adds an extra layer of security aside from simply asking for a password by requiring more forms of verification, such as a code sent to your phone or fingerprints. 
• Avoid using public Wi-Fi: Connecting to a public Wi-Fi exposes your personal data to anyone else using the network. Avoid using public Wi-Fi for sensitive activities or consider using a mobile virtual private network (VPN) to encrypt your internet connection on public Wi-Fi networks.
• Use HTTPS: When browsing websites or using apps, ensure that you are using secure, encrypted connections (HTTPS). This helps protect data on your mobile network from hacker interception.
• Be cautious with app permissions: Review and understand the permissions requested by mobile apps before installing them. Only grant permissions that are necessary for the app’s functionality. Limit the access to other information on your device, including your location, contacts, and photos.
• Secure your Bluetooth: Disable Bluetooth when not in use, and make sure that your device is not set to be discoverable by other devices. This prevents unauthorized access or pairing.
• Install a mobile security app: Consider using reputable mobile security apps with antivirus protection, anti-malware scans, and app permission monitoring to help protect your device from malicious software.

Are 5G or 4G networks harder to hack?

Both 4G and 5G networks have security features designed to protect against different types of network security threats. However, 5G networks are generally considered more secure than their predecessors due to several enhancements in their design.

Here is a table comparing the security features of 4G networks and 5G networks:

While 5G networks offer better security features, it’s important to note that no network can be considered completely hack-proof. Security is an ongoing concern, and as technology advances, so do the tactics of cyberattackers.

Bottom line: Mobile network hacking

Be wary of the methods hackers use to access mobile devices, from fake websites on phishing attacks to easy-to-guess passwords. Watch out for signs that your device may be compromised, like unusual battery drainage, unexpected data consumption, or unexplained network activities. Vigilance is key, and you must be aware of your device’s behavior.

Regular or automatic updates and patches, using mobile VPNs, creating unique passwords, and proactive security measures are essential for maintaining a secure network environment. In addition, keep in mind that no technology, be it 4G or 5G, can claim absolute invulnerability to mobile network hacking, so always maintain vigilance on your networks and devices.

Reinforce your mobile security by safeguarding your enterprise mobile apps. Read our 5 Steps to Securing Your Enterprise Mobile Apps to find out how you can protect your business data and applications. One of the best strategies is using a top mobile VPN to keep prying eyes off your data.

The post Mobile Network Hacking: Definition, Methods, and Detection appeared first on Enterprise Networking Planet.

Businesses are under constant attack from cybercriminals, and the threat of a data breach is always looming. If you don’t have the time or resources to build and manage your own in-house Security Operations Center (SOC), you need to find a managed security service provider (MSSP), also known as a cybersecurity managed services provider. MSSPs manage and maintain your IT security so you can focus on your core business.

Below are our picks for the top managed security service providers in 2023, to help you select the best option for your business.

• Fortinet: Best for integrated security solutions across devices and networks.
• Check Point: Best for extensive cybersecurity across diverse environments.
• Accenture: Best for worldwide cybersecurity and MSSP services.
• SecureWorks: Best for proactive threat intelligence and incident response.
• IBM: Best for AI-enhanced managed security services.
• Cisco: Best for comprehensive network and endpoint security.
• Trustwave: Best for in-depth security and compliance monitoring.
• Ascend Technologies (Switchfast Technologies): Best for customized IT and cybersecurity for growing businesses.
• Nomic (Sentinel IPS Managed Network Security Services): Best for cutting-edge network security and collective threat intelligence.
• Cybriant: Best for holistic cybersecurity services with emphasis on threat protection.

Top managed security service providers (MSSP) comparison

Our comparison table provides a quick overview of the key features and pricing for the top 10 MSSPs. It allows you to easily compare and contrast the services offered by each provider, helping you make informed decisions based on your specific security needs and budget considerations.

Fortinet

Best for integrated security solutions across devices and networks

Fortinet excels in providing integrated MSSP solutions, offering a comprehensive range of services that include advanced threat protection, intrusion prevention, and security-driven networking. Its MSSP solutions are designed to deliver a simplified, end-to-end security infrastructure. This makes it ideal for businesses seeking a cohesive and efficient approach to network security.

The MSSP’s unified management console and AI-driven security operations are particularly beneficial for organizations looking to streamline their security management and response capabilities.

Pros and cons

Pricing

• Pricing varies based on business size and network connectivity.
• Managed firewall services range from $150 to $300 per month.
• FortiGate pricing starts at $250 for small offices, up to $300,000 for large enterprises.

Features

• Fortinet ensures comprehensive network protection and operational efficiency.
• Zero-trust model for rigorous identity verification and minimized threats.
• Scalable cloud security solutions for public, private, and hybrid clouds.
• AI-enhanced threat detection and response for proactive security.
• Broad range of integrated, automated digital environment security solutions.

Check Point

Best for extensive cybersecurity across diverse environments

Check Point is a leader in cybersecurity, offering a full MSSP suite tailored to various customer sizes and use cases. Its MSSP solutions are renowned for reducing the risk of cyberattacks through comprehensive protection against a wide range of threats such as malware, ransomware, and zero-day threats.

Check Point’s MSSP services are ideal for businesses seeking extensive and automated security solutions. Its service offering is backed by responsive technical support and scalable virtualized systems.

Pros and cons

Pricing

• Firewalls range from $499 for small offices to several hundred thousand dollars for high-end systems.
• Check Point Harmony pricing starts at $11 per user per month.

Features

• Secures the network with real-time prevention.
• Unified management and security operations.
• Secures users and access for remote devices.
• Secures the Cloud with a unified security platform.

Accenture

Best for worldwide cybersecurity and MSSP services

Accenture Security is a top-tier MSSP, offering advanced cyber defense and applied cybersecurity solutions. With a global reach in over 50 countries, Accenture’s MSSP services are comprehensive, covering everything from infrastructure management to cloud security.

The company’s approach to MSSP is deeply integrated with their commitment to continuous learning, diversity, and high performance, making them a prime choice for organizations seeking a global and holistic approach to cybersecurity management.

Pros and cons

Pricing

• Per-device pricing for MSSP services.
• Customized pricing for Managed Endpoint Detection and Response (MEDR).

Features

• Integrated security in AWS Cloud Foundation.
• Full spectrum of MSSP services, including on-premises and cloud infrastructure management.

SecureWorks

Best for proactive threat intelligence and incident response

SecureWorks provides a diverse range of security management services, focusing on both proactive security assessments and reactive incident response. Its offerings include threat hunting, vulnerability, and ransomware readiness assessments, alongside penetration testing and application security testing, ensuring comprehensive coverage for clients. The company’s incident response services are readily accessible through an emergency breach hotline, catering to urgent security needs.

Pros and cons

Pricing

Pricing information is not published on their website. Reach out to Sales for more information. 

Features

• SecureWorks offers Taegis XDR, an advanced threat detection and response platform that provides a unified view across endpoints, networks, and cloud environments.
• The company leverages its Counter Threat Unit for global threat intelligence, keeping abreast of emerging cybersecurity threats.
• Rapid incident response services are available for mitigating and investigating security incidents.
• Comprehensive managed security services include managed firewall, IDS/IPS, and vulnerability management.
• SecureWorks provides tailored cloud security solutions for public, private, and hybrid cloud environments.

IBM

Best for AI-enhanced managed security services

IBM Managed Security Services offers a full spectrum of security services, including threat management, cloud, infrastructure, data, identity, and response management, tailored to augment existing security programs.

Pros and cons

Pricing

• Pricing information is available on request.

Features

• IBM integrates Watson for Cyber Security, employing AI and machine learning for enhanced threat detection and security analytics.
• The company offers global threat monitoring through its extensive network for real-time threat analysis worldwide.
• Specialized cloud security services ensure secure cloud migration and management.
• IBM’s range of integrated security services covers identity and access management, data protection, and encryption.
• A dedicated security incident response team handles and mitigates complex cyber incidents.

Cisco

Best for comprehensive network and endpoint security

Cisco stands out in the managed security service provider industry, offering robust protection against cyberattacks both on and off the network. Its solutions are designed to thwart threats before they can infiltrate networks or endpoints, ensuring comprehensive security coverage.

Pros and cons

Pricing

• Cisco Multi-Site Orchestrator (MSSO): Specific pricing information for Cisco Multi-Site Orchestrator, now known as Cisco Nexus Dashboard Orchestrator, is not publicly available.
• Cisco Duo Security Solutions: Cisco Duo offers a range of pricing tiers, starting with a free option for up to 10 users. The tiered pricing includes Essentials at $3 per user per month, Advantage at $6 per user per month and Premier at $9 per user per month.

Features

• Cisco provides end-to-end network protection, securing both on and off-network environments.
• Unified security management through a single portal for all Cisco security products and services.
• Cisco Duo offers zero trust security solutions suitable for in-office, remote, or hybrid work environments.
• Flexible payment options are available, including a consumption-based model with no minimums or upfront fees.
• Cisco’s range of security products includes licenses for various security solutions and hardware like network switches and access points.

Trustwave

Best for in-depth security and compliance monitoring

Trustwave specializes in Security and Compliance Monitoring services, designed to assist security professionals in monitoring and detecting threats. Utilizing the Trustwave platform, clients can submit Log Data from supported devices for comprehensive collection, correlation, storage, investigation, and reporting.

Pros and cons

Pricing

•  Available upon request.

Features

• Trustwave Fusion Platform offers centralized security and compliance monitoring for enhanced visibility and control.
• The company provides MDR services for proactive security threat monitoring.
• Specialized database security services are available for database protection and compliance.
• Trustwave offers advanced email security solutions to protect against email-based threats and phishing attacks.
• Services for penetration testing and vulnerability management help identify and mitigate IT environment vulnerabilities.

Ascend Technologies

Best for customized IT and cybersecurity for growing businesses

With over two decades of experience, Switchfast Technologies, now part of Ascend Technologies, stands as a leading Managed Services Provider (MSP) in the United States. The company’s high client satisfaction rates are a testament to its comprehensive suite of MSP services, including robust managed security solutions. The strategic acquisitions of Infogressive and Doextra CRM Solutions have further enhanced Ascend’s capabilities, making it a top-tier MSSP in the industry.

Pros and cons

Pricing

• Available upon request.
• Free 20-minute consultation offered.

Features

• Comprehensive perimeter security with managed firewall, IDP, ATP, and WAF.
• Advanced email security against phishing and malware, including spam filtering and encryption.
• Thorough vulnerability management with automated and manual remediation processes.
• Endpoint security for all devices, featuring antivirus, antispyware, and HIDS/HIPS.
• 24/7 MDR service covering SIEM, threat hunting, and advanced detection.

Nomic (Formerly Sentinel IPS)

Best for cutting-edge network security and collective threat intelligence

Nomic Networks, previously known as Sentinel IPS, has been a significant player in the cybersecurity field since 1995. The company is acclaimed for its pioneering Network Cloaking technology and its role in leading the Collective Intelligence Network Security (CINS Army) initiative. This initiative is a collaborative effort among network security professionals to share and combat cybersecurity threats.

Pros and cons

Pricing

• Available upon request.
• Option for an instant demo.

Features

• Network Cloaking technology for enhanced perimeter security and efficient threat mitigation.
• Sentinel Outpost utilizing CINS Threat Intelligence Gateway for proactive defense against inbound attacks and malware.
• Internal Intelligence for complete network visibility and vulnerability detection.
• Hybrid MDR service integrating technology, personnel, and processes for preemptive security issue resolution.
• Advanced Vulnerability Assessment with cutting-edge scanning solutions for public network security.

Cybriant

Best for holistic cybersecurity services with emphasis on threat protection

Cybriant stands out in the cybersecurity industry with its extensive suite of managed services, tailored to offer comprehensive and customizable security solutions. The company’s expertise is evident in its broad client base, spanning over 1,400 clients globally. Cybriant’s services range from Mobile Threat Defense to LIVE Monitoring and MDR, making it a versatile choice for organizations seeking robust cyber protection.

Pros and cons

Pricing

• Available upon request.
• Free 30-day trial of MDR service offered.

Features

• CybriantXDR integrates machine learning and AI with expert monitoring for preemptive malware detection and elimination.
• Managed SIEM provides enterprise-wide visibility, including on-premises, cloud, and hybrid environments, for rapid incident detection and response.
• MDR offers round-the-clock monitoring and incident response services.
• Vulnerability Management includes continuous scanning, patching, and reporting.
• Mobile Threat Defense with Standard and Advanced services for mobile device security against common and high-risk threats.
• Application Security ensures robust protection for enterprise applications.

Key features of managed security service provider services

MSSPs offer a range of features that cater to the diverse needs of enterprises in their quest for robust cybersecurity. While some features are well-known necessities, others are unique differentiators that can significantly enhance a company’s security posture.

Integrated Security Solutions

In the MSSP sector, Integrated Security Solutions refers to a cybersecurity approach that involves combining multiple aspects of security to establish a unified defense mechanism. The integration covers elements such as network security, endpoint protection, cloud security, identity management and threat intelligence.

The primary advantage of integrated security solutions lies in their capacity to offer a holistic view of an organization’s security posture. This enables effective detection, analysis and response to potential threats.

In an integrated setup, security tools and services operate in synergy rather than being isolated. They share information and insights with one another. This interconnectedness ensures that weaknesses identified in one area can be promptly addressed by strengths found in another area. Consequently the risk of breaches is significantly reduced.

For example, if a threat is identified at the network level, integrated systems can automatically initiate measures across endpoints and cloud environments. This not only enhances overall security but also simplifies management processes since organizations can oversee their entire security landscape through a single interface.

When selecting an MSSP provider it is recommended to prioritize those that offer integrated security solutions. By doing so, all facets of your cybersecurity will be adequately covered and able to function harmoniously together. As cyberthreats become increasingly sophisticated and interconnected in nature, this integration provides a robust defense mechanism against them.

Integrated solutions also have the advantage of being more economical in the long term as they eliminate the necessity for multiple security tools that are different from one another along with the costs associated with managing them separately. Essentially, integrated security solutions embody an strategic approach to cybersecurity, which is crucial, for contemporary businesses dealing with a range of ever changing digital risks.

Advanced Threat Protection

Advanced Threat Protection (ATP) is a critical feature offered by MSSPs. It involves the use of sophisticated tools and techniques to detect, analyze and respond to emerging cyberthreats that traditional security measures might miss. ATP often includes:

• Real-time monitoring
• Behavioral analysis
• Machine learning algorithms

These identify and mitigate threats such as zero-day attacks, ransomware, and advanced persistent threats (APTs). For businesses, ATP is vital as it provides a proactive stance against evolving cyberthreats, ensuring that their data and resources remain secure from sophisticated attacks.

Managed Detection and Response (MDR)

MDR services are a step beyond traditional monitoring, offering 24/7 surveillance of a company’s IT environment. MDR includes the identification of threats, immediate response to incidents, and ongoing support to remediate and recover from attacks.

MDR utilizes a combination of technology and human expertise to provide a comprehensive security approach. The significance of MDR lies in its ability to offer businesses peace of mind, knowing that their networks are continuously monitored and protected against cyberthreats — thus allowing them to focus on their core operations.

Vulnerability management

Vulnerability management is a proactive feature that involves the regular scanning, identification, and remediation of security vulnerabilities within an organization’s network. This feature is critical for maintaining the integrity and security of IT systems. It helps in preempting potential breaches by patching identified vulnerabilities before they can be exploited by attackers.

For businesses, this means enhanced security posture and reduced risk of data breaches, ensuring compliance with various regulatory standards and safeguarding their reputation.

Cloud security

As more businesses migrate to cloud environments, cloud security has become an indispensable feature of MSSPs. This service includes the protection of data, applications, and infrastructures involved in cloud computing. Features like encryption, access control, and secure data storage are part of this offering.

Cloud security is vital for businesses operating in the cloud as it ensures their data is protected against unauthorized access and other cyberthreats, while also maintaining compliance with data protection regulations.

Compliance management

Compliance management assists businesses in adhering to industry standards and regulatory requirements related to cybersecurity. MSSPs provide tools and expertise to ensure that a company’s security policies and procedures are in line with legal and regulatory frameworks like GDPR, HIPAA, or PCI-DSS.

This feature is significant for businesses as it not only helps in avoiding legal penalties but also plays a crucial role in building trust with customers and partners by demonstrating a commitment to data security and privacy.

Benefits of working with MSSPs

There are many reasons why you should consider using an MSSP. Here are some of the most common reasons:

• Lack of time or resources: One of the most common reasons businesses use managed security services is that they lack time or personnel to manage their cybersecurity program effectively. When you outsource your IT security to an MSSP, you can free up your internal team to focus on other priorities.
• Focus on your core business: Another common reason companies use managed security services is to allow them to focus on their core business instead of IT security. By outsourcing your IT security, you can ensure that your cybersecurity program is in good hands while focusing on running your business.
• Around-the-clock monitoring and protection from cyberthreats: Cyberthreats don’t take a break, nor does a managed security service provider. MSSPs provide around-the-clock monitoring and protection from cyberthreats, so you can rest assured that your business is protected.
• Improve your company’s compliance posture: Many businesses use managed security services to improve their company’s compliance posture. By outsourcing your IT security, you can ensure that your cybersecurity program is up to date with the latest compliance requirements.
• Access to unique expertise and tools: Managed security service providers have access to special knowledge and tools that you may not have access to in-house. This can help you improve your cybersecurity program and better protect your business.
• Scalability: Managed security services are scalable, so you can increase or decrease the level of service you receive based on your needs. This allows you to tailor your managed security services to meet the specific needs of your business.

How to choose the best MSSP for your business

There are a variety of factors that go into selecting an MSSP that’s appropriate for your business’s unique needs, constraints, and use cases.

• Industry: When choosing an MSSP, it is important to consider the unique security needs and industry-specific challenges of your business. For organizations in highly regulated sectors, such as healthcare or finance, selecting an MSSP that specializes in comprehensive infrastructure management is vital to ensure adherence to stringent regulations. These providers are adept at navigating complex compliance landscapes, offering peace of mind and robust security.
• Size and scale: Large enterprises with extensive security requirements might prefer MSSPs that offer a wide range of advanced, all-encompassing services. Small to medium-sized businesses (SMBs) may benefit more from MSSPs that offer tailored solutions, striking a balance between advanced security and budget constraints. These providers understand the nuances of smaller operations and can offer personalized services that align with specific business needs. Finally, businesses with a strong focus on cloud-based infrastructures should look for providers with a robust cloud security offering.
• Cost and ROI: While cost is a significant consideration, it’s essential to evaluate the overall value an MSSP brings to your organization. Look for providers that offer competitive pricing — but also consider the long-term benefits and scalability of their services.
• Vendor reputation: Finally, the reputation and customer feedback of an MSSP are crucial indicators of their reliability and effectiveness. Opt for providers that have a proven track record of consistent performance and comprehensive cybersecurity solutions. Your choice should align with both your immediate security needs and your long-term business goals, ensuring a partnership that enhances your cybersecurity posture and supports the growth of your enterprise.

How we evaluated MSSP services

Our evaluation of MSSPs was a meticulous and multifaceted process, aimed at providing a comprehensive and unbiased overview of the leading companies in the industry. The primary source of our information was the official websites of the companies themselves. This direct approach ensured that we gathered the most accurate and up-to-date details about their services, features, and company ethos.

To supplement this primary data, we delved into secondary sources, including customer reviews and other reputable online resources. These sources provided valuable insights into user experiences, service effectiveness and customer satisfaction levels.

We then collated all of that information to evaluate each provider for the breadth, depth, quality, and dependability of their offerings, as well as their reputation, cost transparency, and customer support availability.

Frequently Asked Questions (FAQs)

What is a managed security service provider?

Managed security service providers (MSSPs) are a type of IT outsourcing that takes on various IT security-related responsibilities and reduces internal staffing requirements for clients. Managed security services can include any number of cybersecurity services depending on a provider’s abilities and the client’s unique requests.

MSSPs, in general, help to monitor IT compliance and network security 24 hours a day, seven days a week. By deploying required updates and handling security incidents, MSSPs can alleviate the pressure on in-house IT departments. With the assistance of a competent provider, businesses can reduce the burden on their internal IT teams.

A growing number of businesses are outsourcing IT services, including security, to a managed service provider. According to an analysis by Mordor Intelligence, the Global Managed Service Provider (MSP) industry was worth $161.37 billion in 2021 and is anticipated to reach $311.32 billion by 2027, with a CAGR of 12.44% over the period.

Organizations typically hire consultants to assess security requirements and decide whether key activities would benefit from onboarding an MSSP.

Who should use an MSSP?

The primary candidates for MSSP services are businesses that recognize the importance of robust cybersecurity but may lack the in-house expertise, resources, or infrastructure to manage it effectively. This includes companies in sectors where data security is paramount, such as finance, healthcare, and e-commerce.

However, the utility of MSSPs extends beyond these sectors, encompassing any organization that operates with sensitive data or relies heavily on digital operations.

For SMBs, MSSPs are particularly beneficial. These businesses often face the same security threats as larger corporations but without the same level of resources to combat them. An MSSP can provide SMBs with access to advanced security tools and expertise, leveling the playing field against cyberthreats.

Larger organizations, on the other hand, might opt for MSSP services to complement and enhance their existing security measures. In industries where compliance and regulatory requirements are stringent, MSSPs offer the added advantage of ensuring that businesses meet these standards, thereby mitigating legal and financial risks.

In essence, any organization seeking to fortify its cyber defenses, ensure compliance, and focus on its core business activities can benefit from partnering with an MSSP.

How to evaluate a managed security service provider?

Despite the maturity of the MSSP market, providers and clients don’t always have successful engagements. The problem comes down to poor shortlisting, unrealistic service expectations, and a lack of transparency around pricing models. Here are some factors you should consider when evaluating managed security service providers:

• Response to your Request for Proposal (RFP): The best way to make sure the provider understands your business and its specific needs is to outline your requirements in an RFP. Check how they respond to your RFP and whether they have responded to your specific requirements.
• Experience and reputation: Ask for references from other clients who have used the managed security services of the provider. In addition, check out reviews such as this one and other reputable sites.
• Technical capabilities: Ensure the MSSP has the technical capabilities to meet your specific needs. This includes the tools, processes, and people required to deliver the services you need.
• Solution design: The MSSP should be able to provide a detailed solution design that meets your specific requirements. This solution design should be backed up by experience and references.
• Service Level Agreement (SLA): The SLA sets forth the expectations and responsibilities of both parties. It outlines the nature of the service and how it is delivered, payment and billing terms, uptime guarantee, and what happens in the case of a service outage or contract dissolution.
• Backups, business continuity, and disaster recovery plans: Ensure the MSSP has a robust backup, business continuity, and disaster recovery plan. You should test this plan regularly to ensure it works as expected.
• Support response time: For all intents and purposes, an MSSP is an extension of your IT department. As such, the provider should have a fast and responsive support team. In addition, they should have an omnichannel support system that includes phone, email, and chat.
• Pricing policies: Some MSSPs have notoriously convoluted pricing models. Before signing a contract, understand the provider’s pricing policies. Never base your decision solely on price, though: focus on the long-term value you get for the price you pay.

Bottom line: Treat your MSSP as a security partner for the long haul

Selecting an MSSP is a pivotal decision today where cyberthreats loom large. Our evaluation, anchored in a blend of direct company data and customer feedback, is designed to empower enterprises with the knowledge to make informed choices. It underscores the importance of matching specific needs with an MSSP’s strengths, ensuring that the chosen cybersecurity partner is not just a provider, but a guardian in the ever-changing landscape of digital security.

Thinking of keeping your cybersecurity in house? Here are the best network security tools and software for enterprises to build out their security stack.

The post Top 10 Managed Security Service Providers (MSSP) for 2024 appeared first on Enterprise Networking Planet.

Network security solutions comprise software tools that protect computer networks from unauthorized access, cyber attacks, and data breaches. These solutions safeguard sensitive information, uphold data integrity, and maintain private communications within an organization.

The following are our picks for the best network security software:

• BitDefender GravityZone: Best price and best for web security (Read more)
• ESET Protect Platform: Best for network attack protection (Read more)
• TitanHQ: Best for email and DNS security (Read more)
• Malwarebytes: Best for malware detection and removal (Read more)
• Kaspersky: Best for endpoint protection (Read more)
• Avast Business: Best for growing businesses (Read more)
• Sophos: Best for ransomware defense (Read more)
• Trend Micro: Best for threat detection and vulnerability intelligence (Read more)
• SolarWinds: Best for managed service providers (MSPs) (Read more)
• Perimeter 81: Best for cloud-based networks (Read more)

Top network security software comparison

The table below shows an overview of what each network security software offers beyond firewall, web security, and malware protection. It presents data on network monitoring and visibility, built-in data loss prevention (DLP), resource consumption, and impact on speed:

BitDefender GravityZone

Best price and best for web security

Overall rating: 4.25/5

• Cost: 4.5/5
• Core features: 4.5/5
• Performance and reliability: 3/5
• Integrations: 5/5
• Customer support: 3.5/5
• Ease of use: 3.25/5

BitDefender’s GravityZone is a comprehensive cybersecurity platform you can deploy on-premises or have hosted by BitDefender. You can also opt for a combination of both. The platform offers risk assessment and mitigation to help businesses understand cybersecurity risks. It comes with Extended Detection and Response (XDR) to provide enhanced threat detection and visibility.

GravityZone responds to security incidents automatically and guides you for fast containment of attacks. Additionally, it includes advanced capabilities, such as hardening and risk analytics, anti-ransomware, application control, exploit defense, fileless attack defense, and machine learning (ML) technology to detect sophisticated threats.

Pros and cons

Pricing

BitDefender has different pricing options for small businesses and medium to large enterprises, as well as MSPs:

Small businesses

• GravityZone Business Security Premium: $286.99 per year for 5 devices, including 2 servers and 8 mailboxes
• GravityZone Business Security: $129.49 per year for 5 devices, including 2 servers
• Small Business Security: $20.99 per year for 1 device, including 1 server

Medium and large businesses

• GravityZone Business Security Enterprise
• GravityZone Business Security Premium
• GravityZone à la carte

Contact their sales team to learn more.

Features

• Presents insight into cybersecurity risks associated with endpoint configuration and user actions.
• Leverages XDR to defend endpoints and for enhanced threat detection and visibility.
• Automatic and guided responses to security incidents for fast containment of attacks.
• Reduces the attack surface through hardening and risk analytics.
• Automatic backup of target files.
• Prevents malware and zero-day attacks
• Anti-exploit technology.
• Preventive ML technology specifically designed to detect complex threats and cybersecurity attacks on execution.
• Offers quick triaging alerts and supports incident investigation though its attack timeline and sandbox output.
• Human and endpoint risk analytics uncovers, prioritizes, and automatically enables hardening actions to remedy configuration risks.

ESET PROTECT Platform

Best for network attack protection

Overall rating: 4.25/5

• Cost: 2.5/5
• Core features: 4.25/5
• Performance and reliability: 4.25/5
• Integrations: 5/5
• Customer support: 4.5/5
• Ease of use: 5/5

ESET PROTECT Platform delivers real-time visibility for on-premise and off-premise endpoints as well as full reporting. It brings a range of features, including ransomware prevention, zero-day threats detection, botnet protection, and automatic updates.

The platform also has access controls and permissions, activity monitoring and tracking, alerts and notifications, anomaly and malware detection, and anti-spam features.

ESET’s solutions are designed to be lightweight and have minimal impact on system performance, making them suitable for various IT environments. The ESET PROTECT Platform allows businesses to shield their networks and data, ensure business continuity, and comply with regulations.

Pros and cons

Pricing

ESET doesn’t display pricing for their solutions. Contact their sales team for pricing information.

Features

• Inspects incoming packets and blocks attempts to infiltrate the computer at the network level.
• Provides automatic updates at each endpoint.
• Advanced protection for data passing through all general servers, network file storage, and multi-purpose servers.
• Protects against infiltration by botnet malware, preventing spam and network attacks launched from the endpoint.
• Offers access controls and permissions.
• Activity dashboard that gives a quick overview of the network’s security status.
• Monitors network activity with a record of events.
• Zero-day threat detection.
• Alerts/notifications.
• Anomaly and malware detection.
• Anti-spam features.

TitanHQ 

Best for DNS and email security

Overall rating: 3.5/5

• Cost: 1.75/5
• Core features: 2.5/5
• Performance and reliability: 5/5
• Integrations: 5/5
• Customer support: 3.25/5
• Ease of use: 5/5

TitanHQ provides a comprehensive suite of cybersecurity solutions focusing on network security, particularly for email and web protection. Its products SpamTitan, WebTitan, SafeTitan, EncryptTitan, and ArcTitan collectively deliver an integrated solution.

• SpamTitan is an advanced spam protection tool that blocks spam, viruses, malware, and ransomware. It uses ML and heuristics to defend against evolving threats.
• WebTitan is a DNS security and content filtering tool that delivers proactive protection from malicious web threats and attacks. It also maintains adherence to corporate web usage policies by blocking access to certain categories of websites.
• SafeTitan is a Security Awareness Training (SAT) tool that powers human layer protection by delivering contextual training in real-time.
• EncryptTitan is a full-featured encryption system suitable for both MSPs and enterprises that facilitates secure exchange of information via email.
• ArcTitan is a cloud-based email archiving tool that reduces the cost and complexity of archiving emails and satisfying discovery requests. It also enhances Office 365 email search and storage functionality.

Pros and cons

Pricing

TitanHQ doesn’t directly list product pricing on its website but states that its pricing model is based on a per-user approach. They also offer monthly pricing options to cater to specific needs and budgets.

Get in touch with their sales team for full pricing details.

Features

• Triple threat, multi-layered cybersecurity.
• Protecting against spam and web threats with cloud-based email archiving.
• Blocks spam, viruses, malware and ransomware.
• Email spam filtering.
• Advanced threat protection uses Bayesian auto learning and heuristics to defend against evolving threats.
• Security Awareness Training (SAT).
• Unlimited phishing simulations.
• DNS security and content filtering.
• Proactive protection from malicious web threats and attacks.
• Data loss prevention and regulatory and legal compliance.
• Enhances Office 365 email search and storage functionality.
• Full featured encryption system.
• Secure information exchange via email.

Malwarebytes

Best for malware detection and removal

Overall rating: 3.5/5

• Cost: 3/5
• Core features: 3.25/5
• Performance and reliability: 2.5/5
• Integrations: 5/5
• Customer support: 2.75/5
• Ease of use: 4.25/5

Malwarebytes offers a single agent with simple management. It includes endpoint detection and response (EDR) which uses unique anomaly detection ML to detect both known and unknown threats across Windows, Mac, and Linux platforms. In addition, it offers managed detection and response (MDR) services that hunt down hidden threats based on suspicious activity and past IOCs, reducing dwell time and potential impact of hidden threats.

Furthermore, Malwarebytes provides DNS filtering that blocks access to known suspicious web domains and has in-depth virus scanning that finds threats other software misses.

The solution’s network isolation restricts device interactions, preventing unauthorized access from potential attackers and malware from establishing outbound connections. Malwarebytes also offers centralized management, flexible push-install options, and asset management to deploy solutions, track, manage, and monitor endpoints.

Pros and cons

Pricing

Malwarebytes offers for per-device pricing plans:

• Core
• Advanced
• Elite
• Ultimate

Plans start $69 per endpoint per year with a minimum of 3 devices. Reach out to the Malwarebytes sales department to know more.

Features

• Integrated protection through a user-friendly single agent.
• EDR using unique anomaly detection ML.
• MDR services.
• DNS filtering with customizable rules and set up notifications.
• In-depth virus scanning.
• Virtual private network (VPN) for safe and private online browsing.
• Push-install options and asset management to safeguard endpoints.
• Blocks ads, scams, and trackers.
• Protects against clickbait and potentially unwanted programs (PUPs).

Kaspersky

Best for endpoint protection

Overall rating: 3.75/5

• Cost: 3.75/5
• Core features: 4.5/5
• Performance and reliability: 2.5/5
• Integrations: 3.25/5
• Customer support: 3.75/5
• Ease of use: 5/5

Kaspersky network security solutions reduce exposure to cyberattacks through endpoint hardening and boost productivity with cloud-enabled controls. Its Endpoint Security for Business stands out with its special features that defend against fileless threats.

The platform streamlines security management with a unified console. Moreover, its agile protection technologies and multi-layered protection approach based on ML technology and threat intelligence ensure effective security. Kaspersky also offers straightforward migration from third-party endpoint protection, making the transition seamless.

Pros and cons

Pricing

Kaspersky has different pricing plans for SMBs and large enterprises.

SMB pricing starts at $202.50 (per year for 5 users).

Kaspersky doesn’t publish prices for enterprise plans — contact their sales department for more details.

Features

• Multi-layered, next-generation threat protection like application, web, and device controls.
• Vulnerability and patch management.
• Data encryption.
• Robust password policies.
• Real-time protection against online threats, monitors for suspicious files and programs, and detects and prevents attacks.
• Multi-level adaptive endpoint protection, automated threat defense, and systems hardening for mixed environments.
• Computer protection against network and phishing attacks.
• Unified console for simplified security management.
• Post-execution behavior detection and ML technologies.
• Straightforward migration from third-party endpoint protection.
• VPN and firewall.
• Web and device control.
• Asset management.
• System isolation.
• Malware detection.
• Incident reports.

Avast Business

Best for growing businesses

Overall rating: 3.75/5

• Cost: 3.75/5
• Core features: 3.75/5
• Performance and reliability: 2.5/5
• Integrations: 5/5
• Customer support: 3.25/5
• Ease of use: 3.25/5

Avast Business optimizes network security by delivering all its services from the cloud. This approach reduces costs, such as WAN expenses, and eliminates the need to deal with network appliances.

The solution performs full inline inspection of SSL and internet traffic to all ports and protocols, updating global threat feeds in real time. It also includes device and policy management, centralized alerts and notifications, real-time commands, network discovery, and remote deployment.

Avast provides anti-malware and antivirus protection to keep devices and data safe against cyberattacks. It shields businesses against viruses, ransomware, spyware, zero-second threats, and Wi-Fi network vulnerabilities.

Pros and cons

Pricing

Avast offers three pricing plans for small businesses:

• Essential Business Security: $29.67 per device per year
• Premium Business Security: $37.40 per device per year
• Ultimate Business Security: $45.42 per device per year

These plans include up to 100 devices. For organizations with over 100 devices, contact the Avast Business sales team.

Features

• Full SSL inspection across all ports and protocols.
• Complete inline inspection of SSL and internet traffic.
• Updates global threat feeds in real time.
• Built-in device and policy management.
• Remote access and support tools.
• Anti-malware and antivirus.
• Protects against ransomware, spyware, zero-second threats, and Wi-Fi network vulnerabilities.
• Secure internet gateway.
• CyberCapture blocks unknown files and new threats.
• App behavior monitoring.
• Mail and web activity shields.
• Security browser extension.
• Anti-spam.
• Sandbox for running untrusted or unknown apps in a safe environment.

Sophos

Best for ransomware defense

Overall rating: 4/5

• Cost: 2.5/5
• Core features: 4.5/5
• Performance and reliability: 2.5/5
• Integrations: 5/5
• Customer support: 4.5/5
• Ease of use: 5/5

Sophos brings a range of network security tools to protect businesses from various cyberthreats. Its solutions include Sophos Firewall Security for network defense and Sophos Wireless for cloud-managed Wi-Fi. The platform also brings Zero Trust Network Access (ZTNA) for better segmentation, security, and visibility.

For businesses looking to automate their network security and management workflows, Sophos Central APIs are available. In addition, Sophos’ Extended Detection and Response (XDR) lets businesses identify and respond to threats across multiple security services.

Pros and cons

Pricing

Sophos doesn’t publish pricing details for any of its solutions. Reach out to their sales team for complete pricing details.

Features

• Next-gen firewall.
• Cloud-managed Wi-Fi with high-performance scalability, synchronized security threat detection, and network access control.
• Cloud-managed network access layer switches to connect, power, and control device access at the LAN edge.
• Enhanced segmentation, security, and visibility over traditional remote-access VPN.
• Secure SD-WAN VPN connectivity with zero-touch deployment.
• Deep Packet Inspection (DPI).
• TLS 1.3 inspection.
• Zero-day and ML protection.
• Web protection.
• Two-factor authentication (2FA).

Trend Micro

Best for threat detection and vulnerability intelligence

Overall rating: 4/5

• Cost: 2.5/5
• Core features: 4.5/5
• Performance and reliability: 3/5
• Integrations: 5/5
• Customer support: 3.75/5
• Ease of use: 4.25/5

Trend Micro delivers solutions for effective protection for the entire IT environment, including users, devices, applications, and networks. These solutions come with a variety of features, like hardware for data-intensive data centers, virtual appliances for branch offices, and SaaS-based solutions that integrate seamlessly with AWS and Azure to streamline cloud operations. Additionally, they offer detection and response functionalities across multiple security layers.

What sets Trend Micro’s network security solutions apart is their adaptability. For instance, they offer secure access service edge (SASE) capabilities for real-time risk assessments of the connections between users, devices, and applications. This feature is particularly useful in minimizing risk and maintaining a secure network environment.

Pros and cons

Pricing

Trend Micro doesn’t give out pricing details on their website, though they do offer a handy (if highly complex) pricing calculator for estimates. For more information, you can get in touch with their sales team.

Features

• Protects against known, unknown, and undisclosed network vulnerabilities.
• Automatically enables threat intelligence.
• Runtime protection for virtual, physical, cloud, and container workloads.
• Zero Trust Secure Access.
• XDR.
• Uses bug bounty program Trend Micro (ZDI) to accelerate protection against threats.
• Customizable deployment options.
• VPN.
• Ransomware rollback.
• File encryption.
• Performs dark web scans.
• Endpoint security.
• Delivers 360 degrees of visibility.
• Built-in SASE capabilities

SolarWinds

Best for managed service providers (MSPs)

Overall rating: 3.5/5

• Cost: 1.75/5
• Core features: 3.5/5
• Performance and reliability: 2.25/5
• Integrations: 5/5
• Customer support: 4.75/5
• Ease of use: 3.25/5

SolarWinds has an extensive suite of network security tools to help businesses of all sizes protect their networks from threats. It excels in providing real-time visibility into network firewall security, monitoring firewall changes, and creating custom filters for specific firewall events. It also offers scheduled configuration backups and a configuration comparison tool, which are necessary for maintaining compliance and ensuring the availability of backups.

SolarWinds’ network performance monitoring and network configuration management capabilities help detect, diagnose, and resolve network performance issues. Additionally, its IP address management and switch port management features prevent IP conflicts and keep track of device connections, enhancing network security. SolarWinds is ideal for managed services providers (MSPs) wanting to provide scalable, reliable, and secure network management services.

Pros and cons

Pricing

SolarWinds offers subscription and perpetual licensing but doesn’t display pricing information. Contact their sales team to find out more.

Features

• Monitors firewall activity to quickly identify anomalous activities.
• Allows users to create custom filters that highlight specific firewall events.
• Supports scheduled configuration backups.
• Configuration Comparison Tool lets users identify changes between two different backups.
• Inventory and Auditing capabilities.
• Automates network configuration management, including firmware upgrades.
• Comprehensive network performance monitoring.
• Network configuration management prevents network outages and improves network performance.
• IP Address Manager (IPAM) enables centralized IP address management that can prevent IP conflicts.
• User Device Tracker (UDT) supports switch port management.
• VoIP and Network Quality Manager (VNQM) monitors the performance of VoIP calls and logs quality issues for security and reliability of VoIP communications.

Perimeter 81

Best for cloud-based networks

Overall rating: 3.25/5

• Cost: 1.25/5
• Core features: 2.75/5
• Performance and reliability: 4.25/5
• Integrations: 5/5
• Customer support: 3.25/5
• Ease of use: 4.25/5

Perimeter 81 offers cloud network security services that give unified access to remote servers, control access to infrastructure resources, and establish secure connections between the internet, private clouds, and public cloud providers. It combines network and application security capabilities within the cloud security model for complete coverage for both network and cloud applications.

This platform is built to meet the needs of businesses of all sizes, from small startups to large enterprises. One of its notable features is its ZTNA model, which makes sure that only authorized users can access network resources. Several advanced features complement this capability, including Firewall as a Service (FWaaS), Secure Web Gateway (SWG), and malware protection.

Pros and cons

Pricing

Perimeter 81 offers multiple pricing plans:

• Essentials: $8 per user per month. Includes basic features.
• Premium: $12 per user per month. Includes advanced features.
• Premium Plus: $16 per user per month. Includes layered security for larger organizations. 
• Enterprise: For businesses with over 50 employees. Pricing for this plan is available upon contacting the Perimeter 81 sales department.

Features

• ZTNA for creating adaptive least-privilege access policies based on device, identity, role, and location.
• Firewall as a Service (FWaaS).
• SWG controls web access and stops malware with a multi-layered approach for device and cloud protection.
• Maintains encrypted connections to private internal resources and unencrypted connections to the open internet simultaneously.
• Agentless Access to third-party contractors and other personnel who need limited application access with private connections for individual applications.
• Bank-level AES-256 encryption and individual user-to-app SSL connections.
• Ensures Zero Trust access across iOS and Android devices as well as PC, Linux, and Mac desktops.
• Web filtering.
• Multi-factor authentication (MFA).
• Automatic Wi-Fi protection.
• DNS filtering.
• Device posture check.
• Cloud management console.
• Monitoring dashboard.

Key features of network security software

There are several types of network security tools and technologies that form a comprehensive network security platform. These include firewalls, antivirus/anti-malware, network monitoring and visibility, identity and access management, encryption and data protection, web security, detection and response, vulnerability scanning and patch management, and SIEM. Having high performance and reliability is also an important feature of network security software.

Firewalls

Firewalls are a fundamental component of a network security software that control and track the flow of network traffic. They function as a barrier between trusted internal networks and untrusted external networks, and enforce predefined security rules to prevent unauthorized access and potential cyber threats.

Essentially, firewalls serve as the first line of defense, mitigating the risk of cyberattacks and securing the integrity of networked systems.

Antivirus and anti-malware

Antivirus and anti-malware guard against malicious software threats. They detect, quarantine, and remove various types of malware, including viruses, worms, Trojans, and spyware. By continuously scanning files, emails, and other data for known malware signatures and behavioral patterns, antivirus programs help stop the spread of infections and protect sensitive information.

Antivirus and anti-malware tools block harmful software that could compromise data confidentiality and disrupt network operations.

Network monitoring and visibility

Network monitoring and visibility features give real-time insights into network activities. Monitoring detects anomalies and potential threats early, allowing rapid responses. Visibility offers in-depth understanding of network behavior, aiding in incident response, performance optimization, policy enforcement, and compliance management.

Together, monitoring and visibility contribute to a proactive security posture by swiftly uncovering and addressing security incidents and optimizing overall network performance.

Identity and access management (IAM)

Identity and access management (IAM) tools control and manage user access to network resources. These tools guarantee that only authorized individuals have appropriate access privileges, reducing the risk of unauthorized access, data breaches, and insider threats.

By providing centralized control over user identities, authentication, and authorization, IAM tools boost security and streamline user management.

Encryption and data protection

Encryption and data protection play a pivotal role in the success of DLP within network security. Encryption safeguards the confidentiality and integrity of sensitive information, while DLP extends this defense by actively monitoring data, detecting policy violations, and preventing unauthorized access or data leaks.

Encryption, data protection, and DLP mechanisms create a strong defense against threats, ensuring a solid approach to safeguarding sensitive data.

Vulnerability scanning and patch management

Vulnerability scanning finds gaps in a network, allowing for proactive threat mitigation. Patch management, on the other hand, promotes prompt action against known vulnerabilities by applying patches and updates. These features help fortify the network against potential exploits, reduce the attack surface, and minimize the window of opportunity for cyber criminals to exploit vulnerabilities.

Security information and event management (SIEM)

By aggregating and analyzing data from various sources, SIEM elevates the overall security posture by detecting and responding to potential threats in real-time, improving the resilience of the network against cyberthreats.

SIEM solutions facilitate centralized monitoring, analysis, and correlation of security events across the network and allows organizations to meet compliance requirements.

High performance and reliability

High performance and reliability are also critical features in a network security solution due to their impact on overall system efficacy. Minimal resource utilization makes sure that the software operates smoothly without significantly slowing down network speed.  Reliability enables continuous and consistent security operations, decreasing downtime and potential security gaps.

How we evaluated network security software

To find the best network security software and tools for the year 2023, we systematically assessed different vendors. Our approach involved evaluating six key aspects of every software solution: cost, core features, performance and reliability, customer support, integrations, and ease of use.

We delved into the effectiveness of each software in meeting the standards set by these categories. We then assigned scores based on our evaluation and calculated the scores for each solution.

Cost – 20%

To evaluate the costs, we considered the pricing transparency and availability of free trials and their duration. We also checked if the provider offers multiple pricing models/options and gives businesses the opportunity to choose a plan that will suit their needs.

Criterion winner: BitDefender GravityZone

Core features – 25%

For the core features, we verified if the network security software has the following features as built in capabilities: firewall, intrusion detection and prevention, vulnerability scanning and patch management, identity and access management, network monitoring and visibility, antivirus and malware protection, encryption and data protection, web security, detection and response, and SIEM.

Criterion winners: Bitdefender GravityZone, Kaspersky, Sophos, and Trend Micro

Performance and reliability – 10%

To measure each vendor’s performance and reliability, we researched their resource consumption, scalability, and impact on network speed.

Criterion winners: ESET PROTECT Platform, Perimeter 81, and TitanHQ

Customer support – 20%

We determined if each provider offers the following support options to their customers: live chat, phone, email, community, documentation.

We also factored in the availability of these options to all users regardless of payment tiers, their hours of availability, and the response times according to actual users.

Criterion winner: SolarWinds

Integrations – 15%

For integrations, we examined the number of third-party solutions the solutions directly integrate with. We also considered the support for custom integrations.

Criterion winners: BitDefender GravityZone, Malwarebytes, Avast Business, Sophos, Trend Micro, ESET PROTECT Platform, SolarWinds, and Perimeter81

Ease of use – 10%

We looked into various user feedback to gauge the user-friendliness of the network security tools. We assessed whether each software was easy to install and manage for users of different levels of technical expertise.

Criterion winners: Kaspersky, Sophos, and ESET PROTECT Platform

Frequently Asked Questions (FAQs)

Can a network be completely secure?

No network can be considered completely secure because cybersecurity is dynamic and constantly evolving, with new threats and vulnerabilities emerging all the time. However, you can implement robust security measures to significantly reduce the risk of breaches.

What tool is the best for defending a network?

Ultimately the best tool for defending your network is going to depend on the variety of factors that add up to your own unique use case. Networks are complex and multifaceted, and network security no less so.

That being said, based on our rigorous research, the security solutions best for the widest range of network defense use cases are tied between BitDefender GravityZone and ESET PROTECT Platform. Both tools provide a broad set of native features to protect nearly every aspect of your network and systems.

Are there free network security solutions?

Yes, there are many free network tools and services available today, including the following:

For a more comprehensive list of free cybersecurity tools and services, check out recommendations from the Cybersecurity and Infrastructure Security Agency (CISA) page.

Bottom line: Choosing the best network security solution for your business

Choosing the right network security software can have a huge effect on the efficiency of your business operations. It’s not just about selecting the most advanced solution, but the one that best fits your specific needs and context.

Consider factors such as the size of your network, the nature of your data, and of course, your budget. Don’t hesitate to sign up for free trials to experience firsthand what the software can do for your organization. Look for solutions that offer a good balance between sophisticated features and usability.

The goal of network security is not to achieve complete security — which is impossible — but to manage and minimize risk to an acceptable level. It’s a continuous process that involves monitoring, improvement, and adaptation to new threats.

There is a broad selection of tools you can use to further strengthen your network security. Explore our article on types of network security solutions to implement to learn more.

The post 10 Best Network Security Software and Tools for Enterprises appeared first on Enterprise Networking Planet.

Let’s explore essential network patch management best practices, including establishing a patch management policy, automating deployment, prioritizing urgent vulnerabilities, testing patches thoroughly, maintaining an updated inventory, creating a rollback plan, enforcing least privilege access, monitoring and auditing compliance, and training employees.

1. Establish a patch management policy

A patch management policy gives a clear framework for how your organization will manage patches. It promotes consistency and accountability, and standardizes patch assessment and application procedures. It also aids in risk management, regulation compliance, and resource allocation. Furthermore, it facilitates communication and awareness regarding the entire patch management process.

Expert tips:

• Regularly review and update your patch management policy to check if it remains relevant and effective as your organization and technological needs evolve.
• Engage stakeholders in policy development.
• Clearly outline the roles and responsibilities of individuals involved in the patch management process.

2. Automate patch deployment

Using automated patch management tools for patch deployment supports the consistent and timely application of updates. Automation decreases the likelihood of human error and makes sure that security teams don’t miss any high-priority patches, thus improving the overall network security. Patch management software solutions like Acronis offer this feature.

Expert tips:

• Choose a software that fits your organization’s needs and scale. There are many reliable patch management solutions that can handle various types and system volumes you need to patch.
• Integrate patch deployment automation with SIEM systems to improve visibility.
• Develop and implement a test automation framework for patch deployment.

3. Prioritize critical vulnerabilities

By prioritizing the remediation of high-severity vulnerabilities, you ensure proper resource allocation to the most serious network security threats first. This minimizes the window of opportunity for potential attackers to exploit these vulnerabilities.

Expert tips:

• Use a vulnerability scoring system like the common vulnerability scoring system (CVSS) to help prioritize patching based on the severity of vulnerabilities.
• Form a cross-functional team involving members from IT, security, operations, and business units to collectively assess and prioritize critical vulnerabilities for a thorough understanding of both technical and business considerations.
• Adopt a risk-based approach to prioritize critical vulnerabilities based on their potential impact on the organization.

4. Test patches thoroughly

Rigorously testing patches in a controlled environment is vital before deploying them to production systems. This enables identifying potential conflicts, compatibility issues, or unintended consequences that could disrupt operations. Tools like ManageEngine Patch Manager Plus can help in this regard.

Expert tips:

• Conduct thorough testing in an environment that mirrors your production setup. This provides a realistic simulation of production conditions and helps meet compliance requirements in certain industries.
• Create detailed test cases and consider variations in operating systems, software configurations, and network environments within your organization.

5. Maintain an updated inventory

Keep a comprehensive inventory of all devices and software in your network, such as servers, workstations, and network appliances. Regularly update this inventory to reflect changes in your infrastructure to enhance the accuracy of targeting patches to the appropriate systems. SolarWinds Patch Manager can assist with maintaining an updated inventory.

Expert tips:

• Use automated asset discovery tools to ensure that you don’t overlook any devices during patching. These tools can greatly ease the manual effort required for inventory management, enabling IT teams to concentrate on tasks of higher strategic importance.
• Extend the inventory beyond a simple list of assets by capturing relationships and dependencies between different components.
• Integrate the inventory system with configuration management tools to maintain consistency and accuracy in asset information.

6. Create a rollback plan

A rollback plan is a set of procedures that will support reverting systems to their previous state in case a patch causes unexpected problems or conflicts. It cuts down downtime in the event of patch deployment issues, allowing for a quick recovery.

Expert tips:

• Routinely simulate rollback scenarios to verify the effectiveness of the plan. Conduct mock rollbacks in a controlled environment to uncover potential challenges or gaps in the process so the IT team can optimize the rollback plan for real-world situations.
• Document detailed rollback procedures to guarantee smooth execution.
• Define clear communication protocols to follow in the event of a rollback.

7. Enforce least privilege access

Limit user and system privileges to the minimum required for normal operation to control the potential impact of security vulnerabilities. Restricting access minimizes the attack surface. By granting only necessary permissions, your organizations can diminish the risk of unauthorized modifications to key systems during the patching process.

Expert tips:

• Implement a regular review process for user and system privileges to ensure they remain at the appropriate level even after job roles and responsibilities change.
• Employ role-based access control (RBAC) to assign permissions based on job roles, streamline access management, and reduce complexity.
• Track and audit user activity to detect any unusual or unauthorized access patterns.

8. Monitor and audit patch compliance

Continuously monitor your network to maintain patch compliance and frequently audit systems to confirm the application of patches aligns with established policies. This allows you to identify and rectify any deviations, thus maintaining a consistently secure and up-to-date network environment.

Expert tips:

• Use a centralized patch management dashboard to monitor patch compliance and get real-time visibility into your patching status.
• Segment your network into logical zones and monitor patch compliance within each segment.
• Set up thresholds for acceptable patch compliance levels and configure alerts for deviations from these thresholds.

9. Train employees on the importance of regular updates

Educating employees is crucial to emphasize the significance of regularly updating systems and software. Informed employees are less likely to make errors, contributing to heightened security awareness across your organization. This creates a culture of vigilance and responsibility in relation to software updates.

Expert tips:

• Provide training with real-world examples and scenarios to enhance employee understanding. Using real-world examples and scenarios contextualizes theoretical knowledge, making it more tangible and applicable for employees. 
• Offer periodic refresher courses and updates to reinforce the training content.

Bottom line: Follow patch management best practices

The goal of network patch management is not just to fix problems but to proactively maintain the health and security of your network and systems. By following the best practices outlined in this article, your organizations can reduce vulnerability to cyberthreats.

Regular vulnerability assessments, prioritizing patches based on criticality, thorough testing in controlled environments, and automated deployment processes form the foundation of a robust strategy.

In addition, maintaining an updated inventory, a well-defined rollback plan, and enforcing least privilege access contribute to a secure infrastructure. Employee training boosts overall awareness and decreases the risk of human error, while continuous monitoring and audits ensure ongoing compliance.

It’s worth noting, though, that in order to achieve comprehensive network security, it’s imperative to integrate best practices for both networking devices and software applications. This involves adhering to software patch management best practices as well to bolster the security of the entire IT infrastructure.

These patch management best practices, coupled with expert tips, can strengthen your organization’s defense, creating a resilient and well-protected network.

Establishing a patch management policy is an important part of an effective patch management process. Learn how to create your own policy in our complete guide, complete with free template and examples.

The post 9 Network Patch Management Best Practices and Tips appeared first on Enterprise Networking Planet.

For more information, read our complete guide to creating a patch management policy.

Overview

(Company Name) recognizes the importance of effective patch management in maintaining the security of the network and the information technology infrastructure. Our Patch Management Policy establishes a framework for systematically identifying, testing, and deploying software and system updates. It underscores our commitment to a structured approach to patch management, ensuring the integrity and reliability of our IT environment.

*[The overview section must succinctly describe the policy’s goals and the extent of its coverage. It serves as an introduction to help stakeholders understand the importance of patch management and its role in maintaining security and system integrity within the organization.]*

Purpose

(Company Name) has established the patch management policy to achieve the following objectives:

• Mitigate security risks: Address vulnerabilities and reduce the risk of security breaches, data loss, and unauthorized access.
• Ensure system stability: Minimize operational disruptions and system failures.
• Maintain compliance and accountability: Emphasize our commitment to responsible IT management and compliance with relevant laws, regulations, and industry standards.
• Enhance user trust: Foster trust among users, clients, and partners who rely on the security and reliability of our systems.

Scope

The scope of this policy pertains to the following IT resources directly related to patch management:

• Hardware assets: All hardware resources involved in the organization’s IT infrastructure and operations, including servers, workstations, and network equipment.
• Software assets: All software applications and systems, including operating systems, software applications, and software licenses.
• User accounts and access: User accounts and access permissions associated with IT resources.
• Licensing and compliance: Software licenses, compliance documentation related to patching, and software usage records that impact patch management activities.

Audience

This policy applies to the following key stakeholders and groups:

• All employees: Who interact with or have access to our IT infrastructure.
• IT department: Responsible for executing the patch management procedures, such as identification, testing, deployment, and documentation.
• Third-party vendors: Expected to provide patches and updates for their software or services used within the organization promptly.
• Contractors: Who work within the organization’s IT environment.

Patch Management Policy Details

a. Roles and Responsibilities

(Company Name)’s IT department is responsible for:

• Identifying, testing, and deploying patches in a timely manner.
• Documenting patch management activities.
• Maintaining a rollback plan for unforeseen issues during patch deployment.
• Ensuring compliance with this policy and relevant regulations.

End users must:

• Report vulnerabilities and issues promptly to the IT department.
• Adhere to security best practices and user awareness guidelines provided by the IT department.

Third-party vendors should:

• Promptly provide patches and updates for their software used within the organization, in accordance with service-level agreements (SLAs) or contractual agreements.

b. Patch Identification

(Company Name) places critical importance on the effective identification of patches to ensure staying informed about vulnerabilities and available fixes. The following responsibilities pertain to patch identification:

• Regular scanning using automated tools to detect missing patches.
• Promptly receiving and assessing vendor notifications for relevant patches.
• Monitoring common vulnerabilities and exposures (CVE) databases for potential threats. 

c. Patching Priority

Responsibilities related to patching priority include:

• Risk Assessment: The IT Department systematically prioritizes patches based on the severity of vulnerabilities and their potential impact on the organization. 
• Critical Systems: Critical systems and applications within our organization will receive top priority for patching.

d. Patch Testing

Patches will be tested in a controlled environment before deployment to minimize the risk of unforeseen issues. During patch testing:

• Test environment: The network administrators will set up and maintain a controlled test environment to rigorously evaluate patches for their impact on system functionality and stability before deployment in the production environment.
• Feedback: The IT team will actively gather feedback from users to identify any compatibility issues.

e. Patch Deployment

The following guidelines should be followed during patch deployment:

• Maintenance windows: Network administrators plan regular maintenance windows for patch deployment to minimize operational disruptions. 
• Automation: If applicable, the IT team may employ patch management software solutions with automated tools for patch deployment.
• Change management: (Company Name) follows the change management process for patch deployment. The change management team oversees the planning and execution of patch-related changes to ensure that they are well-coordinated and meet business needs.

f. Patch Documentation

Careful patch documentation will be kept to aid in tracking and auditing patching activities. This will facilitate our regulatory compliance and accountability. The process encompasses:

• Record keeping: Our system administrators are responsible for maintaining detailed records of all patches applied. This includes recording the date of application, patch version, and the specific systems affected.
• Documentation repository: The IT Department ensures that patch documentation is stored in a centralized repository for auditing and tracking. This repository is accessible to authorized personnel and promotes transparency.

g. Emergency Patching

To ensure swift response to high-risk vulnerabilities, the following should be followed during emergency patching:

• Emergency procedures: The IT Department will define and implement emergency procedures to expedite the patching process, reducing the potential impact of vulnerabilities.
• Emergency notifications: Relevant stakeholders will be promptly notified.

h. Rollback Plan

To prepare for potential complications to maintain system stability, we will build a rollback plan, which includes:

• Contingency plan: The IT Department will develop a plan that outlines the steps to be taken in case of issues following patch deployment. 
• Backups: Ensuring the availability of data and system backups is a responsibility shared across our system administrators. These are vital for data recovery and system restoration in the event of patch-related failures.

i. User Awareness

User training and communication about patching processes will be conducted to create a security-conscious organizational culture. End users will also play a key role in reporting vulnerabilities and maintaining security awareness. We will follow these guidelines in improving user awareness:

• Training: The Training Department, in collaboration with the IT Department, conducts user training to educate employees on the significance of reporting vulnerabilities promptly and fostering their understanding of the patching process.
• User notifications: Our communication team will inform all users about scheduled patch deployments and any necessary actions they should take.

Compliance and Reporting

(Company name) will perform ongoing assessment of policy adherence to demonstrate compliance with industry standards. We will also encourage the reporting of security incidents for early detection and prompt mitigation. Responsibilities related to compliance and reporting include:

• Regular auditing: The Compliance Team performs regular audits to ensure compliance with the patch management policy.
• Incident reporting: Our Incident Response Team will establish a process for reporting security incidents related to patch management to enable prompt identification and resolution.
• Compliance reports: The IT Department will generate and review compliance reports on patch status and vulnerability mitigation to measure effectiveness and identify areas for improvement.

Patch Management Policy Maintenance

Policy Review and Revision

(Company Name) will follow these processes to make sure the Patch Management Policy remains effective and up-to-date: 

• Annual review: We will conduct an annual review of the Patch Management Policy. This review will assess the policy’s relevance, alignment with best practices, and success in addressing emerging threats.
• Feedback mechanism: We will administer the collection and assessment of feedback to identify areas for improvement.
• Policy updates: Any identified deficiencies or areas requiring improvement will result in updates to the Patch Management Policy. Our IT team will document these updates and communicate to all relevant stakeholders.

Policy Enforcement

The IT Department, in collaboration with Human Resources and Legal, will oversee policy enforcement. Non-compliance with the Patch Management Policy may result in disciplinary actions, as outlined in the policy.

Exceptions

(Company Name) understands that exceptions to this policy may be necessary under certain circumstances. Exceptions may be granted under the following conditions:

• In cases where immediate patch deployment may disrupt critical business operations, exceptions may be considered. The IT department must give their approval for exceptions.
• In instances where legacy systems or software that are no longer supported by vendors require specific patches, and applying them would cause system instability.
• When compliance with this policy conflicts with regulatory requirements or standards. For these cases, users must formally request exceptions, which the  IT team must approve after evaluation.
• For third-party software or services when (Company Name) has limited control over patch deployment. Justification and documentation should accompany these exceptions. The IT team is responsible for approving exceptions.

Violations and Penalties

Non-compliance can have serious consequences, as it may expose the organization to security risks and operational disruptions. Violations of this policy may result in the following penalties:

• Employee violations: Any employee found to be in violation of this policy may be subject to disciplinary action, which can include verbal or written warnings, suspension, or termination of employment, as deemed appropriate by the Human Resources department and in accordance with the organization’s HR policies.
• Contractors and third-party vendors: Non-compliance by contractors or third-party vendors may lead to contract termination, financial penalties, or legal action as stipulated in contractual agreements.
• Legal implications: Non-compliance that results in security breaches or data loss may lead to legal action against the responsible party or parties.
• Financial penalties: Violations that result in financial losses to the organization may lead to financial penalties, restitution, or damages sought through legal means.

(Company Name) reserves the right to take appropriate action in response to policy violations, with penalties commensurate with the severity and impact of the violation.

Acknowledgment of Patch Management Policy

This form is used to acknowledge receipt of and compliance with the organization’s Patch Management Policy.

PROCEDURE

Complete the following steps:

1. Read the Patch Management Policy.
2. Sign and date in the spaces provided.
3. Submit the signed form to [Specify the appropriate department or contact] for record-keeping.

SIGNATURE

Your signature attests that you agree to the following terms:

I. I have received and read a copy of the Patch Management Policy and understand and agree to the same.

II. I understand the organization’s commitment to maintaining a secure and stable IT environment through this policy.

III. I will comply with the policy’s provisions and take responsibility for reporting vulnerabilities and adhering to security best practices.

IV. I acknowledge that non-compliance with the Patch Management Policy may result in disciplinary actions, as outlined in the policy.

DISCLAIMER:

This patch management policy serves as a resource and is not a replacement for legal counsel. If you have legal inquiries pertaining to this policy, we recommend consulting with your legal department or attorney.

5 Examples of Real Patch Management Policies

The following real patch management policy examples can give an idea of how you can modify our template or create one of your own. Each of these has unique components worth considering in developing your patch management policy:

1. Liaison International Patch Management Policy and Procedure

Liaison International’s patch management policy emphasizes maintaining network systems and data integrity through timely security updates. Its standout feature is its comprehensive process and guidelines, which include proper application and management of security updates.

It has a responsibility assignment section that clearly defines the roles and responsibilities of different teams within the organization, such as the IT Director, CFO, IT Security team, and QA/Dev Engineer. This ensures accountability and smooth execution of the policy. It also covers zero-day and emergency security patching.

2. University of Portland Patch Management Policy

The University of Portland Patch Management Policy covers all devices that the university owns and mandates the application of the latest security patches. It provides a schedule for patch application, which varies based on the severity and importance of the patches. The University requires testing of all patches before implementation, and any schedule deviations need documentation and approval.

The policy includes a procedure for deferring patches that cannot follow the schedule, where it requires a written explanation for the patch deferral. This confirms justification and documentation for all policy deviations. 

Furthermore, this policy integrates with the change management policy, requiring an authorized system administrator to log a change ticket when there’s an announcement about a patch. This procedure effectively tracks and manages all changes.

3. Action1 Patch Management Policy

The Action1 Patch Management Policy centralizes the process of discovering, testing, and distributing patches from a cloud console. It secures prompt deployment of all updates, patches, and hotfixes to remote endpoints, regardless of their location or network connectivity.

Key features of this policy include automated patch deployment, patch approval, and reboot options. Administrators can set approval procedures, allowing automatic deployment of critical patches without manual approval. Additionally, they can configure mandatory reboots and user notifications for computers that will restart.

This patch management policy also has a version history, allowing admins to track all changes made to the policy.

4. Salisbury University Patch Management Policy

This Salisbury University Patch Management Policy aims to prevent the exploitation of known vulnerabilities within the university’s IT infrastructure. It applies to all IT assets that the university owns and manages. It delivers a clear strategy for implementing patch management processes within the Salisbury University Information Technology (SUIT) department.

The policy calls for the submission of vulnerability scanning results against critical systems for internal audit for review each quarter. This supports regular monitoring and allows for immediate identification and remediation of any issues.

Moreover, it outlines detailed requirements for security patches, including a methodology for discovering and tracking SUIT managed assets, active monitoring of security sources for vulnerability announcements, patch and non-patch remediation, and emerging threats that correspond to the software within SUIT systems.

5. University of Reading Patch Management Policy

The components of the University of Reading Patch Management Policy work together to protect and update the university’s IT systems, reducing exposure to vulnerabilities.

This patch management policy streamlines centrally-managed patching, allowing for better control and coordination of the patch management process. It also mandates users to reboot their devices when prompted to do so, reaffirming effective patch applications and updated systems.

Moreover, the policy dictates that patch installation should occur within specific timeframes, depending on their severity rating by the vendor. For example, the Digital Technology Services (DTS) should apply patches rated as “Critical” within 7 days of their release, and those rated as “High” within 14 days.

The post Free Patch Management Policy Template (+Examples) appeared first on Enterprise Networking Planet.

Your company can avoid conflicts and streamline operations with a well-defined patch management policy. It outlines the timing and methods for applying patches, directly preventing disruptions from improper patching practices.

Furthermore, by having a robust patch management policy, organizations can demonstrate their commitment to maintaining secure systems, which can be significant during audits.

What is a patch management policy?

Patch management policies are a set of documented guidelines to ensure controlled, efficient, and secure patching. Organizations follow these guidelines when patching bugs and vulnerabilities to maintain the security, stability, and performance of computer systems and networks.

Components of patch management policies

The specific details of a patch management policy can vary depending on your organization’s size and complexity and the nature of your IT infrastructure. However, a typical patch management policy includes asset inventory, role assignments, patch testing and deployment, risk assessment and prioritization, scheduling, documentation, backup, policy approval, rollback plan, and periodic review and modification.

Asset inventory

This entails maintaining a detailed list of all hardware and software assets used in your organization. It serves as a comprehensive catalog of your IT resources, including servers, computers, and applications.

Role assignments

This involves designating specific roles to team members involved in the patch management process. It defines who is responsible for tasks like identifying patches, testing them, deploying them, and monitoring their effectiveness. Clear roles ensure accountability and a smooth patch management workflow.

Patch testing and deployment

The core of patch management, this element covers identifying software with vulnerabilities, evaluating the patches available to fix these vulnerabilities, testing these patches in a controlled environment, deploying them across the organization, and verifying their successful installation.

Risk assessment and prioritization

Responsible patch management requires evaluating the risks associated with vulnerabilities that patches aim to address. This allows IT teams to prioritize patching efforts, focusing on vulnerabilities with the highest criticality and potential damage. By prioritizing, your organizations can deal with the most severe security issues first.

Scheduling

You’ll want to carefully schedule your patch applications and maintenance windows outside of normal business operating hours to minimize disruption to employee productivity or customer service. Make sure you trigger notifications to warn your users in advance of any planned or expected downtime.

Documentation

Maintain detailed records of all patching activities, including dates, details of patches, and any issues encountered by you or your end users. This should include recording the installed patches, the installation time, the systems updated with these patches, and any problems that occurred during the process.

Backup

Backing up refers to regularly preserving important data and system configurations. This is crucial to ensure data integrity and give a fallback option in case patching leads to unexpected problems.

Backups prevent data loss and offer a quick recovery to a stable system state. They support rollback procedures, facilitate patch testing, and serve as part of disaster recovery planning, ultimately reducing the risks associated with patch deployment.

Rollback plan

This section outlines the process and procedures for reverting or undoing a software patch or update in case it causes unforeseen issues or system instability. The main purpose of a rollback plan is to guarantee system reliability and reduce downtime or negative impact on your organization’s IT infrastructure by preparing for the worst.

Policy approval

After developing the policy, stakeholders and executives should circulate it for approval to confirm that everyone understands its implications and is on board.

Periodic review and modification

Once it’s all been codified and confirmed, keep regularly reviewing and updating your patch management policy. Technology evolves, and so do security threats. Periodic review and modification ensure that the policy remains effective and adapts to changing needs and circumstances within your organization.

How to create a patch management policy

Creating a patch management policy commonly involves defining scope and objectives, identifying responsible parties, building an inventory and assessing vulnerability, setting criteria for prioritizing patches, testing and deployment, selecting a patch deployment schedule, and monitoring and generating reports.

1. Define the scope and objectives

Begin by defining the scope of your patch management policy clearly. Decide which systems and software you will cover, including operating systems, applications, and devices. Also, set the objectives of the policy. These objectives will aid in maintaining the security and reliability of your systems.

2. Identify responsible parties

Determine who will be responsible for various aspects of patch management, such as patch testing, deployment, and monitoring. This may involve IT administrators, security teams, and other relevant personnel.

3. Build an inventory and assess vulnerability

Create an inventory of all the hardware and software assets in your organization. Perform regular vulnerability assessments to uncover security weaknesses and prioritize which systems or applications require immediate attention. Tools like vulnerability scanners can assist in this process.

4. Set criteria for prioritizing patches

Establish a clear criteria and methodology for prioritizing patches. You should consider factors such as the severity of the vulnerability, the potential impact on your organization’s network security, and any regulatory or compliance requirements. Address serious vulnerabilities as a top priority.

5. Testing and deployment

Build a structured process to test patches before you deploy them in your production environment. Set up a staging or test environment to evaluate patches for compatibility and potential issues. Deploy patches to the live systems only after successful testing and use automated deployment tools to make the process more efficient.

6. Establish a patch deployment schedule

Establish a patch deployment schedule that aligns with your organization’s needs. This could include regular maintenance windows or maintenance cycles. Make sure to have procedures ready for managing emergency patches, particularly for vulnerabilities that require prompt resolution.

7. Monitor and generate reports

Implement continuous monitoring to keep an eye on missing patches, system health, and security events. Create a reporting mechanism for regular updates on the status of patch management to relevant stakeholders. Use information from these reports to adjust your patch management policy as needed.

Tips and best practices when creating a patch management policy

There are several things to keep in mind when creating a patch management policy, like understanding the impact of patch updates, establishing clear protocols, creating an inventory, conducting a risk assessment, enabling automatic updates, performing regular reviews, creating an enterprise strategy, and measuring the policy’s success.

Understand the impact of patch updates

It’s vital to comprehend how patch updates will affect the reliability of various products, services, and systems. This understanding can help in planning and executing the patching process in a way that decreases disruption and maximizes efficacy.

Establish clear protocols

Clear protocols provide a roadmap for security teams and IT admins to follow before approving a patch for deployment across all systems. These protocols should cover risk assessment, testing, validation, and change management, optimizing management of every aspect of the patch management process.

Create an inventory

Build an up-to-date inventory of all hardware and software assets within your organization. This includes servers, workstations, laptops, mobile devices, and applications. Outline procedures for identifying, categorizing, and prioritizing systems to prevent overlooking any resource during the patching process.

Conduct a risk assessment

By conducting a rigorous risk assessment, you can make informed decisions about which vulnerabilities to address first. You can evaluate the potential damage of vulnerabilities and the likelihood of exploitation and direct your management efforts toward the most critical areas of concern.

Enable automatic updates

The Cybersecurity and Infrastructure Security Agency (CISA) recommends enabling automatic updates whenever possible. This allows your organization to keep systems up-to-date without manual intervention. Fortunately, most leading patch management software solutions come with automatic patching features.

Perform regular reviews

Regularly reviewing your policy ensures that it still meets the evolving organizational needs, changes in technology, and emerging threats. This helps in maintaining the effectiveness of the policy over time.

Create an enterprise strategy

The National Institute of Standards and Technology (NIST) recommends creating an enterprise strategy that simplifies and operationalizes patching while also improving its risk reduction capabilities. It should encompass collaboration between leadership at all levels of an organization, along with business owners and security/technology management teams. Collaborating helps every individual grasp the role of patching and actively contribute to preserving the organization’s security.

Measure success of the policy

Finally, gauge the success of the policy with metrics to evaluate how well your patch management policy is working in your organization. Here are some of the metrics you can use:

• Key performance indicators (KPIs): Establishing KPIs for your patch management program is the best way to evaluate its success. These could include historical data on the average time it takes to apply a patch and historical data on unpatched vulnerabilities.
• Patch compliance rate: This metric gauges how well an organization adheres to its own patch management policies and requirements. It can help identify areas where you can refine the patching process.
• Time to patch: This important metric measures the average time it takes to apply a patch after its release. A shorter time to patch generally indicates a more efficient patch management process.
• Patch management solution coverage: This measures what proportion of the organization’s devices the current patch management solutions cover.
• Efficiency measures: These measures cover information on patch compliance, failed patches, and similar data.

8 benefits of patch management policies

Despite the upfront work involved, developing a comprehensive patch management policy can provide a bevy of benefits to your organization, ranging from better documentation and accountability to improved system performance — not to mention, of course, all of the security benefits.

1. Promotes accountability: A patch management policy clearly defines the roles and responsibilities of each team member relevant to the patching process. This promotes accountability and guarantees that everyone knows their role in maintaining the security of the organization.
2. Documented processes and expectations: A well-documented patch management policy presents guidelines on how to handle patches. Both new and existing employees can easily understand their expectations, promoting consistency in the patching process.
3. Minimizes exposure to cyberattacks: A good patch management policy reduces your organization’s vulnerability to cyberattacks. By updating all systems with the latest security patches, it decreases the chances of a breach.
4. Reduces business downtime: A good patch management policy can also help in minimizing business downtime caused by improper patching practices. By outlining procedures for testing and deploying patches, it supports correct and efficient patch application, thereby reducing the likelihood of system downtime.
5. Increases security: A well-established patch management policy can bolster the overall security of an organization by  fixing security vulnerabilities promptly. By applying patches swiftly, the policy addresses known vulnerabilities in software that attackers might take advantage of. This reduces the risk of unauthorized access to business systems and data.
6. Maintains compliance: Many industry regulations require businesses to have certain security measures in place, including regular systems patching. Therefore, having a comprehensive patch management policy can help an organization stay compliant with these regulations.
7. Improves efficiency and functionality: Patch management policies can also contribute to better system performance and efficiency because patches often include enhancements to the actual functionality of a system.
8. Standardizes patching process: A well-defined patch management policy standardizes the patching process across the organization. As a result, all technicians follow the same procedures when applying patches, leading to more consistent results and easier troubleshooting.

Bottom line: Boost security with an effective patch management policy

A well-structured patch management policy helps organizations address vulnerabilities, bolster security, and maintain operational stability. It can also aid in ensuring compliance with industry standards and regulatory requirements, instill confidence among stakeholders, and offer adaptability to changing security environments.

In creating your patch management policy, there are many things to consider, including understanding the results of patch updates, establishing clear protocols, activating automatic updates, creating an enterprise strategy, and measuring the policy’s success. Following best practices in crafting your patch management policy will boost its effectiveness.

To get started, you can create your own, or use our free patch management policy template. Also, be sure to review our list of the best patch management software.

The post How to Create a Patch Management Policy: Complete Guide appeared first on Enterprise Networking Planet.

Fortunately, a solution is available in the form of automated patch management, which uses various tools and techniques to streamline the patching process at scale. This article will guide you through the basics of setting up automated patch management in your organization, as well as explaining how it works, its benefits and challenges, and providing a few recommended solutions to help you get started.

What is automatic patching?

Automatic patching is an IT management practice that employs specialized software tools to streamline the detection, download, testing, and deployment of updates and patches to software, operating systems, and other system vulnerabilities. It primarily aims to enhance system security by addressing known vulnerabilities as soon as they are discovered.

Automatic patching reduces the workload on IT teams by eliminating the need for manual tracking and deployment of software patches and updates.

Automatic vs. manual patching

Automatic patching involves the use of automated tools and processes to deploy updates and security patches. Manual patching, on the other hand, requires human intervention to initiate, download, and install software updates and patches.

The following table compares automatic and manual patching:

How automated patch management works

When you deploy an automated patch management tool, the initial step is usually to scan the target environment for systems and applications that require updates and then deploy updates automatically, either when they become available or at predetermined rules or schedules.

Let’s consider an organization that uses an automated patch management system for its network of computers. The system, at predetermined intervals, scans all the computers in the network to identify outdated or vulnerable software.

When a critical security patch becomes available from a trusted source, the patch management system automatically downloads it and tests it on some of the computers to be sure the new updates don’t wreak havoc on any applications.

If the testing goes well, the patch is deployed across all the computers in the network during a maintenance window, usually set by the organization’s IT or system administrators for a time outside of normal business hours.

How to automate patching for your network

In order to automate patch management at your organization, you’ll need to select an effective tool, configure its settings, establish redundancies, audit and report on results, and continuously monitor your processes.

1. Select an automated patch management tool

The first step is, of course, to choose the automated patch management tool you want to go with for your devices. There are a few choices to get you started at the bottom of this article, or you can read our complete guide to the best patch management solutions for more advice on how to make the right selection for your particular use case.

2. Configure your settings

Once you’ve set up your patch management tool, it’s time to determine the settings that will guide your automations. These include:

• Patch sources: Indicate the sources you will want to receive patches from, including your operating systems, software, apps, and hardware. Ensure thorough scanning for missing patches and updates, as certain software vendors may not offer easily accessible patch information for automated tools. If needed, manually visit the vendor’s website to verify patch availability.
• Scan schedule: Determine how often you want the tool to scan the network for new patches for each of your software and hardware groups, and schedule the scans accordingly.
• Test groups: Name a few particular devices of each type to test each patch before deploying to the rest of the organization. This step is vital because patching can sometimes introduce compatibility issues with existing software. Test the patches in a safe environment (i.e., isolated systems) to ensure it is compatible with your current network setup.
• Maintenance windows: Decide what time patches will be deployed in order to minimize any disruptions or downtime.
• Prioritization levels: Assess system criticality and importance before patch deployment. Prioritize based on business needs and have a rollback plan ready in case of unexpected issues.

3. Establish redundancy and failover systems

Implement redundancy and failover for critical systems to provide backup in case of patching issues. This allows continuous operation of the software during problem resolution.

Although your test groups should catch any issues before they make it to this stage, delayed onset of failures and vulnerabilities is always possible — and in any case, when it comes to your data you can never be too careful.

4. Audit and report statuses and results

Automation can save your team a ton of time and effort, but it’s still not a fix-it-and-forget-it process. You’ll need to maintain detailed records of the patch management process, including patch type, application dates, and targeted systems. These reports aid in compliance and troubleshooting patch-related problems.

Many patch management solutions will create this documentation for you, but it’s still important to double-check it manually after each deployment to ensure all relevant information is present and accurate.

5. Monitor processes continually

Finally, you’ll want to keep an eye on all your automated patches, your settings, and those audits and reports that you’re keeping. If anything seems out of the ordinary, investigate immediately and thoroughly. Even if things seem to be going smoothly, regularly look for opportunities to tweak and streamline your settings for improved performance as you go.

Benefits of automating patch management

Automating patch management offers various benefits for organizations seeking to enhance their system security, from improved security and maintenance to reduced costs and response times.

• Enhanced security posture: Delayed vulnerability patching increases the risk of cyberattack. Automating patch management enhances an organization’s overall network security by reducing the risk of security breaches and data loss due to outdated systems.
• Simplified network maintenance: Automated patch management simplifies what can be an extremely complex and time-consuming network management task. This not only eases the administrative burden but also minimizes the chances of human error.
• Quick response to emerging threats: Automated patch management systems can promptly detect and deploy patches as they become available. This agility empowers organizations to quickly counter emerging cyberthreats and stay ahead of the evolving cybersecurity environment.
• Cost efficiency: Automating patch management cuts costs by reducing manual work and potential security incident expenses, not to mention the reputational hit from a data breach.

Common issues when automating patching

While the benefits of automating patch management are plentiful, there are some challenges that can’t be overlooked, including compatibility issues, bandwidth use, 

• Compatibility issues: Patches can sometimes conflict with existing software configurations and lead to system instability. Companies should invest in patch management solutions that offer comprehensive compatibility testing and provide detailed reports on potential conflicts.
• Bandwidth and network impact: When running patch scans, downloads, and deployment automatically across many systems, it can strain network bandwidth and cause disruptions. This can slow down essential business operations and impact user experience, unless you are careful to schedule these processes for off-hours.
• Security tool integration: Integrating patch management software with existing security tools involves complex configurations and compatibility between different security tools. As a result, organizations may face difficulties aligning these processes with their broader security strategies.
• Dealing with legacy systems: Some organizations still rely on their old, legacy systems and applications. Automating security patches on these systems can be challenging, as vendors often discontinue support for older software.

Who should automate patch management?

Automating patch management is recommended for organizations of all sizes and across various industries. It helps maintain IT systems’ security, stability, and compliance and reduces the risk of data breaches and cyberattacks.

However, the specific tools and processes for patch management may vary depending on the organization’s size, industry, and regulatory requirements. The larger and more complex the organization, the more critical an effective automated patch management system becomes.

Top 3 automated patch management solutions

There are many automated patch management solutions in the market today. Here are a few of our top picks.

Atera

Atera is a cloud-based platform for IT management. It offers automation, custom scripting, ticketing, reporting, and patch management. It supports various software like Chrome and Microsoft Office. Administrators can create automation profiles and generate detailed patching reports.

Plans start at $149/mo. for an individual Professional plan and go up from there.

NinjaOne

NinjaOne is a software management and remote monitoring platform. It supports patching for Windows, macOS, Linux, servers, virtual machines and networking devices. It works on and off the network, automating patch processes. Admins can approve, schedule, and customize patch deployments with real-time visibility and reporting.

Subscription fees are monthly per device, customizable upon inquiry.

SolarWinds Patch Manager

SolarWinds patch manager automates patch management for application software. It extends Microsoft WSUS and Endpoint Manager, automating patching with prebuilt update packages. Admins have precise control and can target systems by criteria, schedule, and define pre-/post-patch actions. It offers a centralized web interface for custom reports.

Licensing options depend on managed endpoints, with both subscription and perpetual choices available, starting at $2,187/yr. and $4,357, respectively.

Bottom line: Automated patch management

Effective patch management is a crucial element of contemporary cybersecurity. It allows organizations to rapidly address known software vulnerabilities with a minimum of investment and downtime. Automatic patching, in particular, plays a vital role in streamlining this process as it limits the need for manual input in the patch management process, which, by extension, reduces the chances of human error.

Though setting up an automated patch management solution can seem daunting, the steps in this guide will help you get started — and the effort will pay dividends down the line.

For more tips on automating patch management at your organization, see our guide to the best patch management solutions and how to select between them.

The post How to Implement Automated Patch Management in 5 Steps appeared first on Enterprise Networking Planet.